Ratings based on 114 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
The only things that work well are the AC and water heater. The property should not charge that much if the rental does not offer the expected world-class delivery, especially for those visiting the area and the hotel for the first time.
Also, the images are somewhat unrepresentative of the overall system or building. The property could use some remodeling.
All the best.
by A verified traveler
Basic amenities but perfect location for Adabraka
Posted 9 Oct 2024 on HotelsThis is my usual 'go-to' basic hotel whenever l first arrive in Accra due to its convenient location for the places I need to get to. The noise from the main road the hotel is located on is no where near as bad once you are inside.Happy to see they have made some notable upgrades to the place but the bathrooms still need to be maintained in much better condition. Also disappointed that some breakfast items had run out when I arrived towards the end of breakfast time (10am), but the hotel made good one time I missed breakfast altogether due to early meeting and made sure I had a small bite to eat before I had to check out. Staff are excellent ... Helpful and attentive; manager was good and big enough to apologise and give explanation when the staff relayed an issue I had back to him.
Comment from Hotel Management
9 Oct 2024 by M.D, Hotel Management
Dear SirThank you for your review and we appreciate using us.We will be working on the issues you mentioned and due to our commitments to our customers we can't close the hotel for upgrade,therefore we have to go step by step.again thank you for your review and we are looking forward to have your company again in the coming daysKind regardNiagara hotel
by A verified traveler
Posted 26 Sep 2024 on Hotels
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Ramiz, Hotel Management
thank you for your review,, very much appreciatedkind regards
by A verified traveler
Posted 13 Jun 2024
I felt very at home at this hotel. The staff was really nice and helpful.
The owner was extremely caring and helpful as well. Its a good place.
Comment from Hotel Management
27 Jul 2024 by Ramiz, Hotel Management
thank you very much for your review, it was a pleasure having you among uskind regards
by A verified traveler
Posted 19 Feb 2024
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
13 Feb 2024 by M.D, Hotel Management
Dear Mr.EugeneThank you for your review,hope to have your company in the near future.As we are continuously upgrading our services, hopefully you find us to be as you have graded us.Kind regardsNiagara hotel
by A verified traveler from Freetown
Posted 27 Nov 2023
Staff were very friendly. There was no fridge in my room. No hot water after the first day. Limited food menu in the restaurant. Lot of improvements need to be done. The environment is noisy.
Comment from Hotel Management
12 Jan 2024 by M.D, Hotel Management
Dear SirThank you for your review, we apologise for the inconvenience, will maeit up to you next timeour apologies againkind regards
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by M.D, Hotel Management
Dear Miss EmmaTank you for your review, it was a pleasure having you among uskind regardsNiagara Hotel
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
11 Nov 2023 by ramiz, Hotel Management
Dear Mr.MosesThank you for your reiew, hope to have your company next time you are in townkind regards
