Ratings based on 113 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
We liked services in the Reception.
We expected more water-bottle in the room.
by A verified traveler
Posted 22 Sep 2024
Great place to stay for a busy few days in Rome. Staff were all great!
Comment from Hotel Management
23 Sep 2024 by Aparthotel Colombo Staff, Hotel Management
Dear Malcom, thank you for choosing Aparthotel Colombo We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards,Aparthotel Colombo Staff
by A verified traveler
Posted 17 Sep 2024
Everything was great except bed are hard.
Comment from Hotel Management
22 Sep 2024 by Aparthotel Colombo Staff, Hotel Management
Dear Dean,thank you for choosing Aparthotel Colombo for your stay and thank you for giving us such a lovely score.Looking forward to welcoming you here again.Kind regards,Aparthotel Colombo Staff
by A verified traveler
Posted 16 Sep 2024
Close to the bus stops
Comment from Hotel Management
22 Sep 2024 by Aparthotel Colombo Staff, Hotel Management
Dear Karen,thank you for choosing Aparthotel Colombo for your stay and thank you for giving us such a lovely score.Looking forward to welcoming you here again.Kind regards,Aparthotel Colombo Staff
by A verified traveler
Posted 6 Sep 2024
The hotel was comfy and clean. The room was small and basic, however it was well worth the price, considering the cost of other hotels in Rome. The breakfast buffet was excellent, with lots of choice which was a nice surprise.
However, the best thing about this hotel was the service. The front desk staff and the staff we met over breakfast we so friendly and helpful. In particular, a staff member named Juan who was at the front desk did SO much to help us when we were having car problems, he ended up being the sole reason our sightseeing day in Rome was not ruined. He went above and beyond for us and we appreciated it so much. I would come back to this hotel again in a heartbeat because of their great customer service.
Comment from Hotel Management
14 Sep 2024 by Juan, Hotel Management
Thank you so much for your lovely review! I’m really happy to hear that you enjoyed your stay, especially the breakfast and the service from our team. It was my pleasure to assist you with the car issue, and I’m glad I could help make your day in Rome a success. Your kind words mean a lot, and we’d love to welcome you back anytime!Warm regards,JuanApart Hotel Colombo Front Desk Staff
by A verified traveler
Posted 30 Aug 2024
…. Bad
by A verified traveler
Posted 27 Aug 2024
The property is outside the downtown area, so you need to take a taxi or bus to get to attractions, but it's safe and quiet due to the same reason.
Comment from Hotel Management
27 Aug 2024 by Aparthotel Colombo Roma, Hotel Management
Dear Benny,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property to be a safe and quiet retreat.While our location is indeed outside the bustling downtown area, we believe this offers a unique advantage for guests seeking a peaceful and relaxing stay. We understand that transportation to local attractions is important, and we are always happy to assist with taxi arrangements or provide information on the best bus routes to ensure a convenient and enjoyable experience.We appreciate your comments and look forward to welcoming you back in the future.Warm regards,The StaffAparthotel Colombo Roma
by A verified traveler
Posted 22 Aug 2024
Excellent staff with excellent service. Would recommend to anyone who's visiting Rome. Great location with awesome eats nearby. Very clean and spacious rooms. Despite Expedia saying there's not, there are elevators (10 floors as per front desk). Breakfast was great and had a variety of options including fresh and tasty fruit.
Comment from Hotel Management
22 Aug 2024 by Andrea, Hotel Management
Dear Josh, thank you for choosing Aparthotel Colombo We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards, Aparthotel Colombo Staff
by A verified traveler
Posted 16 Aug 2024
The place was nice, the staff were beyond excellent, especially Alexandra.
Comment from Hotel Management
17 Aug 2024 by Aparthotel Colombo Staff, Hotel Management
Dear Mohamed, thank you for choosing Aparthotel Colombo We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards,Aparthotel Colombo Staff
by A verified traveler
Posted 6 Aug 2024
Everything is as expected. Good value.
Comment from Hotel Management
6 Aug 2024 by Aparthotel Colombo Staff, Hotel Management
Dear Ka Leung,thank you for choosing Aparthotel Colombo for your stay and thank you for giving us such a lovely score.Looking forward to welcoming you here again.Kind regards,Aparthotel Colombo Staff
