Ratings based on 85 Verified Reviews

4.6 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great location

Posted 5 Jul 2024 on Hotels
Lovely hotel in a good location. Excellent breakfast buffet. Friendly staff. The air conditioning in my room wasn’t working and no one was available to fix it. Fortunately I could open the window without too much disturbance but it would have been nice if they could move my room or fix the problem.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Posted 30 May 2023
There was not nothing unique about this experience
5 out of 5
by A verified traveler

Friendly and stylish boutique hotel

Posted 18 Jan 2023 on Hotels
Beautiful hotel with many personal touches to make you feel that you were staying somewhere special. We only had the breakfast once but have to say the choice, variety and quality of the food was excellent. All the staff we spoke to on reception were super friendly and very helpful. Would definitely recommend
Comment from Hotel Management
18 Jan 2023 by Collins Nweke - Hotel Cocoon, Hotel Management
It is great to read your excellent review of Hotel Cocoon. We will definitely strive to keep up the good work and even exceed your expectations. We look forward to welcoming you back in no distant future.
5 out of 5
by A verified traveler

Posted 1 Nov 2022
Very good hotel, comfortable and large bed (at least in our room). The staff very helpful and friendly. The breakfast is fantastic, very good, tasty and fresh food.
4 out of 5
by A verified traveler

Not bad but could have been better

Posted 17 Oct 2022 on Hotels
Would have been cheaper to book directly with hotel. It was $40 more with app. There was a smart TV but no internet could be used for youtube. Front desk unable to assist. Room was clean and comfortable.
4 out of 5
by A verified traveler

2 night stay in Ostend

Posted 20 Jun 2022 on Hotels
Lovely spacious room. Very clean. Bathroom was very big and lovely big shower area. Nice welcoming mini bottle of red wine and 2 glasses waiting for us too. All reception staff were extremely helpful and welcoming at all times.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2020 on Hotels
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