Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Was a nice relaxing experience.
Comment from Hotel Management
20 Jan 2025 by Front Desk - Navi, Hotel Management
We are happy to hear that you enjoyed the comfort of our beds. One of our top priorities is to ensure our guests have a comfortable stay. Thank you for taking the time to share your feedback with us.
by A verified traveler
Posted 19 Jan 2025
It's always a great place to stay. We've been there likely 5-6 times. Staff is always great. Rooms are clean and comfortable
Comment from Hotel Management
19 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you Al, we appreciate your review from your past stay with us! It was a pleasure to have you and we hope we can welcome you again very soon!
by A verified traveler
Posted 15 Jan 2025
Hot tub and heated pool with a view is gorgeous any time of year.
Comment from Hotel Management
15 Jan 2025 by Guest Services, Hotel Management
Thank you so much for your positive review! We hope to welcome you back in the future :)
by A verified traveler
Posted 8 Jan 2025
Great stay. Updated beautifully since last visit.
Comment from Hotel Management
8 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you for taking the time to leave us your review on your past stay with us. We're happy to hear you enjoyed everything and appreciate you coming back! Hope you got to enjoy beautiful Osoyoos and all it has to offer.
by A verified traveler
Posted 7 Jan 2025
Friendly staff, very clean
Comment from Hotel Management
7 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you Matt for your review and compliment towards our staff at Walnut Beach. We take high priority in keeping the resort clean and tidy as well as being as helpful and friendly as we possibly can in every aspect. We'd love to welcome you back in the future.
by A verified traveler
Posted 7 Jan 2025
Staff was very friendly and welcoming
Comment from Hotel Management
7 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you so much for the compliment Paul. It's our main goal to provide kind and friendly service. We are thrilled to hear our staff did so. Hope you got to enjoy the amenities and all Walnut Beach Resort has to offer during your stay with us. Come back anytime. Safe travels.
by A verified traveler
Posted 7 Jan 2025
bbqs, heated pool and hot tubs
Comment from Hotel Management
7 Jan 2025 by Jas - Front Desk Agent, Hotel Management
Dear MartyThank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed the hot pool, BBQ, and heated pool during your stay. It's always our goal to provide a relaxing and enjoyable experience for our guests, and we're glad to know we met your expectations. We hope to welcome you back soon for another fantastic visit!
by A verified traveler
Posted 6 Jan 2025
No staff available ever
Comment from Hotel Management
7 Jan 2025 by Jas - Front Desk Agent, Hotel Management
Dear Archit,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your visit to Walnut Beach Resort. We understand how frustrating it can be when staff availability does not meet expectations. Please know that we are taking your comments seriously and are working to address this issue by reviewing our staffing levels to ensure better service in the future.We appreciate your patience and hope to have the opportunity to provide you with a much better experience next time.Best regards,Front Desk AgentWalnut Beach Resort
by A verified traveler
Posted 5 Jan 2025
Cool and nice place to stay…highly recommend
Comment from Hotel Management
6 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you for taking the time to review your latest stay with us Kamal! Come back anytime.
by A verified traveler
Posted 3 Jan 2025
The food at the restaurant is not great and very expensive. Same for the cocktails. The hot tubs need a refurbishment. The pool does not disappoint with how warm it is in winter and the rooms are clean and nice.
Comment from Hotel Management
4 Jan 2025 by Front desk - Miranda, Hotel Management
Thank you for taking the time to review your latest stay with us Jacqueline. We apologize about the quality of the restaurant and that it wasn't up to your standards. We appreciate your suggestions and hope we are able to make it up to you again and welcome you back one day. Thank you very much again for visiting us at Walnut Beach Resort.
