Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Great location. Upgraded the room with a lake view. Room was a good size, nicely appointed, and included a continental breakfast. Friendly staff at reception & breakfast room.
Comment from Hotel Management
25 Nov 2024 by MK, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.
by A verified traveler
Posted 20 Nov 2024
Friendly, helpful staff. Free upgrade without asking!
Comment from Hotel Management
20 Nov 2024 by MK, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.Thank you, we appreciate your loyalty to our brand.
by A verified traveler
Posted 17 Nov 2024
pool and hot tub and free breakfast friendly staff
Comment from Hotel Management
17 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing us and we are glad to hear that you had a great stay with us..we'll be happy to see you again Thank you Front Desk Ambassador
by A verified traveler
Posted 16 Nov 2024
Walls are a bit thin, but would come back.
Comment from Hotel Management
18 Nov 2024 by Millie Jarrett General Manager, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.
by A verified traveler
Posted 15 Nov 2024
very clean
Comment from Hotel Management
15 Nov 2024 by Front Desk, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback. Hope to see you again.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Front Desk, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 9 Nov 2024
Nice
Comment from Hotel Management
11 Nov 2024 by MK, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.
by A verified traveler
Posted 3 Nov 2024
1 night stay was nice. No elevator available for my room type. I would have had to pay an additional $100 to get a room with 2 beds if I wanted main floor.
Comment from Hotel Management
4 Nov 2024 by Manpreet, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.Thank you, we appreciate your loyalty to our brand.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Millie Jarrett General Manager, Hotel Management
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.Thank you, we appreciate your loyalty to our brand.
by A verified traveler
Posted 1 Nov 2024
A random stranger walked into my room at night time. This was very scary for us. They had a key card to our room, very much a safety breach. I did not sleep the rest of the night as I was scared another strange What did we? person would come in.
Comment from Hotel Management
2 Nov 2024 by mk, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please call us at 2504956525 to discuss about this incident.
