Ratings based on 897 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Misafir İlişkileri, Hotel Management
Değerli Misafirimiz, Hilton Bursa Convention Center & Spa Oteli tercih ettiğiniz için teşekkür ederiz. Otelimizdeki genel deneyiminizden memnun kalmanıza çok sevindik. En yakın zamanda sizi yeniden ağırlamayı ümit ediyoruz.Saygılarımızla, Hilton Bursa Convention Center & Spa
by A verified traveler
Posted 10 Oct 2024
Good
Comment from Hotel Management
18 Oct 2024 by Guest relations, Hotel Management
Dear Sir,We would like to thank you for choose our propertyRegards
by A verified traveler
Posted 25 Sep 2024
Quite acceptable Hilton standards
Comment from Hotel Management
27 Sep 2024 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Hilton Bursa Convention Center & Spa.We are taking an actions that your regarding experience at our hotel. We look forward to your next visit soon. Best Regards, Hilton Bursa Convention Center & Spa
by A verified traveler from ADEN
Posted 25 Aug 2024
👍👍👍👍
Comment from Hotel Management
27 Sep 2024 by Guest Relations , Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Hilton Bursa Convention Center & Spa.We are taking an actions that your regarding experience at our hotel. We look forward to your next visit soon. Best Regards, Hilton Bursa Convention Center & Spa
by A verified traveler
Posted 13 Aug 2024 on Hotels
The room was very clear, there was no hair in the bathroom and the bed. The bed was very comfortable. We had a comfortable night.
Comment from Hotel Management
13 Aug 2024 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Hilton Bursa Convention Center & Spa. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Best Regards,
by A verified traveler
Hilton lack that Turkish hospitality quality edge.
Posted 9 Aug 2024 on HotelsThis hotel is connected to another hotel which we stayed in last year and I wish I had stayed at same hotel as last year because it is much nicer. Much larger rooms. Way better customer service. Hilton Bursa customer service experience is much like our Hilton Hagia Sofia customer experience. A lot of disengaged staff not paying attention, giving generic responses to questions. I will not stay at a Hilton in Turkey again.
Comment from Hotel Management
12 Aug 2024 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Hilton Bursa Convention Center & Spa. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Best Regards,
by A verified traveler
Posted 6 Aug 2024
A beautiful property, clean and modern rooms, good view from your window. Profitional staf. Great inside swimming pool. I enjoided staying at this location.
Comment from Hotel Management
12 Aug 2024 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Hilton Bursa Convention Center & Spa. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Best Regards,
by A verified traveler
Posted 12 Jul 2024
They still didn’t refund my money
Comment from Hotel Management
19 Jul 2024 by Guest Relations, Hotel Management
Dear Sir, We would like to thank you for choose our property Regards
by A verified traveler from alkhor
Posted 18 Jun 2024
فندق جميل جدا جدا والخدمة ممتازة وانا عميل عندة من 2014
Comment from Hotel Management
10 Jul 2024 by Misafir ilişkileri, Hotel Management
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve konaklama tecrübenizi bizlerle paylaştığınız için teşekkür ederiz. Puan ve yorumlarınız sizlere daha iyi bir hizmet verebilmemiz için önemlidir. Misafir ilişkileri
by A verified traveler
Posted 18 Jun 2024
It was good
Comment from Hotel Management
10 Jul 2024 by Misafir ilişkileri, Hotel Management
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve konaklama tecrübenizi bizlerle paylaştığınız için teşekkür ederiz. Puan ve yorumlarınız sizlere daha iyi bir hizmet verebilmemiz için önemlidir. Misafir ilişkileri
