Ratings based on 520 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
I really liked the hotel
The hotel was really good and clean. Staff was very friendly and helpful
Comment from Hotel Management
4 Nov 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest,Thank you very much for your recent stay with us. We are very happy to hear that you enjoyed your stay and everything was up to your expectations. We will be looking forward to welcome you back in nearest future.Kind Regards
by A verified traveler
Posted 31 Oct 2024
C
Comment from Hotel Management
1 Nov 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest,Thank you very much for your recent stay with us. We are very happy to hear that you enjoyed your stay and everything was up to your expectations. We will be looking forward to welcome you back in nearest future.Kind Regards
by A verified traveler
Posted 25 Oct 2024
Staff was good and the breakfast amazing
The room and the bathroom need to be more clean
Comment from Hotel Management
26 Oct 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. Your evaluations have been shared with the our management. We will be looking forward to welcome you back in nearest future.Kind Regards
by A verified traveler
Good, liked the spa mostly
Posted 8 Sep 2024 on HotelsComment from Hotel Management
9 Sep 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We are also happy that you were satisfied. We will be looking forward to welcome you back in nearest future.Kind Regards
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Otel Yönetimi, Hotel Management
Değerli Misafirimiz,Bursa ziyaretinizde otelimizi tercih ettiğiniz ve değerli yorumlarınızı göndermek için zaman ayırdığınız için teşekkür ederiz. Misafirlerimizin hizmetlerimizden memnun kaldığını bilmek bizim işimizi çok daha büyük bir arzu ile yapmamızı sağlıyor. Otelimize gösterdiğiniz ilgiye teşekkür eder, sizlere en yakın zamanda tekrar ''Hoş geldiniz'' diyebilmeyi dileriz.Saygılarımızla,
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest, Thank you very much for your very valuable ranking! We will be looking forward to welcoming you back in nearest future. Best regards.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Otel Yönetimi, Hotel Management
Dear Valued Guest, Thank you very much for your very valuable ranking! We will be looking forward to welcoming you back in nearest future. Best regards.
by A verified traveler
Great stay!
Posted 29 Jul 2024 on HotelsLocation: great, very central
Cleanliness: extraordinary! Sweet cleaning staff
Breakfast: very good, could have better bread and yoghurt, granola etc.
Rooms: good size, beds too soft
Spa: best and cleanest spa I have ever seen
Rooftop restaurant: good vibe, outstanding desserts, shame about the weddings and parties being held there 2-3 times a week. They should warn guests prior to stay.
Rooftop pool: Fine
Child friendliness: Could have better facilitets for babies. But severall smaller pools, game rooms etc for older children.
Service: on point
Comment from Hotel Management
30 Jul 2024 by Otel Yönetimi, Hotel Management
Dear valuable guest, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We are also happy that you were satisfied with our hotel in general.Your evaluations have been shared with the related department's managers. We will be looking forward to welcome you back in nearest future.Kind Regards
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Otel Yönetimi, Hotel Management
Değerli Misafirimiz,Bursa seyahatinizde otelimizi tercih ettiğiniz ve değerli zamanınızı ayırarak değerlendirmelerinizi paylaştığınız için teşekkür ederiz.Sizleri en kısa zamanda tekrar ağırlayabilmek dileğiyle,Saygılarımızla,
by A verified traveler
Posted 8 Jul 2024 on Hotels
Arap turistlerin havuza terlikleriyle girmesi
Comment from Hotel Management
8 Jul 2024 by Otel Yönetimi, Hotel Management
Zekai Tevfik Bey merhaba,Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz. Yorumunuzu üzülerek okuduğumuzu ve konu ile ilgili gereken önlemlerin alınacağı bilgisini paylaşmak isteriz.Sizleri en kısa zamanda tekrar ağırlayabilmek dileğiyle,Saygılarımızla,
