Ratings based on 870 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hedgerley
Posted 22 Nov 2024
1st class. Best hotel in Oslo.
Best breakfast and Spa offering in the world
Comment from Hotel Management
22 Nov 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your excellent review! I am delighted to see that you had such a memorable time with us, and we managed to 'steal' you away from everyday life.Welcome back!
by A verified traveler from West Kelowna
Posted 20 Nov 2024
Very nice hotel by the water!
Comment from Hotel Management
22 Nov 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your review. I am thrilled to see that you had such a great time with us.Welcome back!
by A verified traveler
Posted 4 Nov 2024
Loved it
Comment from Hotel Management
8 Nov 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your excellent review! I am delighted to see that you had such a great stay with us.Welcome back!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Juliane, Hotel Management
Greetings Laura,Thank you so much for taking your time to complete this survey, and for the excellent score!We say that "we steal you away from everyday life", and we truly hope that staying with us gave you a relaxing experience.We hope to welcome you back to Oslo and to our property.All the best from the entire team,Juliane Frøyna HeistadTHE THIEF
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your excellent score. Welcome back!
by A verified traveler
Posted 8 Oct 2024
great area, great restaurant, fantastic service
Comment from Hotel Management
16 Oct 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your excellent review. Welcome back!
by A verified traveler
Posted 30 Sep 2024
The property is quite nice and in a very beautiful location close to the promenade.
Comment from Hotel Management
4 Oct 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your excellent review. I am delighted to see that you had such a memorable stay with us.Welcome back!
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Axel, THE THIEF, Hotel Management
Greetings, and thank you for your rating. Looking forward to welcoming you back!
by A verified traveler
Posted 21 Sep 2024
Accomodated early check-in with no fuss. Requested bag breakfast to-go due to early flight. Breakfast was ready foe guest pickup wuthout any delays.
Comment from Hotel Management
25 Sep 2024 by Axel, THE THIEF, Hotel Management
Greetings, Karlene, and thank you for your excellent review. I am thrilled to see that you had such a great experience at our property.Welcome back!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Axel, THE THIEF, Hotel Management
Thank you so much for taking the time to respond to this survey.I'm truly sorry that your experience at our property did not live up to our standards and to your expectations. This is very disappointing, and something that I take very seriously.We should deliver on the highest level, and I'll give you my sincere apologies that we failed on this occasion.I hope you will return to Oslo, and that we will see you here again so we can show you that we can do much better than this.All the best from the entire team.
