Ratings based on 156 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Beautiful castle and location, however the room/apt was very disappointing. Poor design - the decor is super lacking. Couch very uncomfortable. Stairs slippery. Hallway looking dark and dingy. Pool was small and water was too cold. The breakfast was lovely, the room it was in was beautiful. The area around the hotel is beautiful, walkable, quiet and safe. Overall it was a disappointing experience and I wouldn’t stay there again.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 25 Aug 2024
Amazing place!!
by A verified traveler
Posted 19 Jul 2024
by A verified traveler
Posted 10 Jun 2024
Wonderful property and friendly staff! Would love to come back!
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Paweł Górski - Operational Manager, Hotel Management
Dear Ralph, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to rate our hotel so high.I'm really glad that you have enjoyed your stay with us. I hope that we will have the pleasure of seeing you again. Best regards,
by A verified traveler
Posted 6 Aug 2023 on Hotels
Lovely hotel. Great breakfast. Restaurant menu very limited and pricey, so we ate off site.
by A verified traveler
Posted 12 Jun 2023 on Hotels
by A verified traveler
Posted 20 Mar 2023
Room itself was good and food(breakfast buffet) was also good but the following things were not good.
- Wifi didn't work. Network speed was really poor.
- 40PLN was additionally charged for parking when I checked out. I asked the staff that parking should be already included in the hotel fee when I reserverd via expedia but she said I parked in a paid parking space and free parking was in a different place. I couldn't find the sign which showed free or not. I don't understand why a staff didn't tell me when I checked in. I felt cheated.
Comment from Hotel Management
29 Mar 2023 by Paweł Górski - Operational Manager, Hotel Management
Dear Yukihisa,Together with all the staff off Castle Kliczków I would like to thank you very much for sharing your feedback. We really appreciate that you enjoyed your experience with us.Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. Best regards,
by A verified traveler
Posted 13 Oct 2022 on Hotels
Comment from Hotel Management
17 Dec 2022 by Paweł Górski - Operations Manager, Hotel Management
Dear Ewa, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to rate our hotel so high. I'm really glad that you have enjoyed your stay with us. I hope that we will have the pleasure of seeing you again. Best regards,
