Ratings based on 701 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Hotel Manager, Hotel Management
Dear elaine,Thanks for your great feedback. It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. We look forward to seeing you soon and providing you with an unparalleled hotel experience once again.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
The reason on was dirty and smelly. I will not stay at another Quality Inn again
Comment from Hotel Management
24 Sep 2024 by Hotel Manager, Hotel Management
Dear Erica,Thank you for your feedback, and we are truly sorry to hear about your experience. Cleanliness and comfort are top priorities for us, and it’s disappointing to know we fell short during your stay. Your comments will be shared with our management team to address these issues promptly. We hope you might reconsider and give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
convenient location. Easy check in. Had to wait for our room to be finished but it was very clean and comfortable.
I would stay here again.
Comment from Hotel Management
21 Sep 2024 by Hotel Manager, Hotel Management
Dear joan,Thank you for your kind feedback! We're glad you found the location convenient and that check-in was easy. We appreciate your patience while your room was prepared, and we're thrilled to hear you found it clean and comfortable. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler from New Lenox
Posted 16 Sep 2024
Clean and quiet for a one night stop over. Good continental breakfast. Served my needs.
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Diane,Thank you for your feedback! We’re pleased to hear that the hotel met your needs for a one-night stopover and that you found it clean and quiet. It’s great to know you enjoyed the continental breakfast as well. We look forward to having you stay with us again!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Sep 2024
This hotel was clean, quiet, in a safe area and reasonably priced. The check in staff was very friendly.
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Kimberly,Thank you for your glowing feedback! We’re glad to hear that you found the hotel clean, quiet, and in a safe area and that our pricing was reasonable. It’s wonderful to know that our check-in staff made a positive impression. We appreciate your kind words and hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Sep 2024
Very friendly staff. clean room. good breakfast. Some noise heard in the morning from other guests.
Comment from Hotel Management
16 Sep 2024 by Hotel Manager, Hotel Management
Dear Susan,Thank you for your feedback! We’re delighted to hear that you found our staff friendly, the room clean, and enjoyed the breakfast. We apologize for any noise disturbances you experienced in the morning. We strive to provide a comfortable and peaceful environment for all our guests, and we’ll address this issue to minimize disruptions in the future. We hope to have the opportunity to welcome you back and provide a more serene stay next time!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Hotel Manager, Hotel Management
Dear Shouming,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Sep 2024
Great stay
Comment from Hotel Management
14 Sep 2024 by Hotel Manager, Hotel Management
Dear Jose,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 8 Sep 2024
I stay at this hotel regularly when we come to visit our daughter who is a student at UWO. It is a great value, clean, quiet, and convenient for us, plus has a good breakfast and is pet friendly so her dog can visit her as well!
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Dawn,Thank you for your wonderful feedback! We're delighted to hear that our hotel continues to meet your needs during your visits to UWO. It's great to know that the value, cleanliness, quiet environment, and pet-friendly policy are important to you. We’re also glad you enjoy the breakfast. We look forward to welcoming you back on your next visit and providing another great experience!Sincerely, Hotel Manager
by A verified traveler from Tacoma
Posted 8 Sep 2024
Fair rooms, odd arrangement of furniture. The bathroom was small and dingy. However, they offered a good breakfast.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Marilyn D,Thank you for your feedback. We appreciate your comments on the breakfast and are sorry to hear that the room arrangement and bathroom did not meet your expectations. We will review your feedback to improve our room setups and bathroom maintenance. We’re glad the breakfast was a positive aspect of your stay and hope to offer a better overall experience in the future.Sincerely, Hotel Manager
