Ratings based on 664 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Hotel Manager , Hotel Management
Dear Diane,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Nov 2024
Breakfast was bad, lot of nosie
Comment from Hotel Management
23 Nov 2024 by Hotel Manager , Hotel Management
Dear Robin,Thank you for sharing your feedback. We're sorry to hear that the breakfast didn’t meet your expectations and that noise was an issue during your stay. We understand how important a peaceful environment and a satisfying breakfast are for a great experience. We will look into these concerns to make improvements for future guests. We hope you'll consider staying with us again and giving us another opportunity to improve your experience.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Overall, it was a nice, one night, quick stay, but We found a razor blade stuffed into our pullout couch.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear that your stay was overall pleasant, but we sincerely apologize for the issue with the razor blade in the pullout couch. This is certainly not acceptable, and we will investigate this matter immediately to ensure it does not happen again. Your safety and comfort are our top priority, and we appreciate you bringing this to our attention. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you so much for the 5 out of 5 rating! We’re thrilled that your stay met your expectations and appreciate you taking the time to rate us. Our team works hard to create a positive experience for each guest, and it’s wonderful to see that reflected in your score. We hope to welcome you back again soon for another exceptional stay!Sincerely, Hotel Manager
by A verified traveler from Sacramento
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Manager , Hotel Management
Dear Steele,Thank you for the glowing 5-star review! We’re thrilled to hear that your experience was exceptional and that you enjoyed every aspect of your stay. It’s always our goal to make each visit memorable, and we’re so grateful for your kind words. Looking forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Room has an odor, shower curtain has yellow stains. Place is quiet and safe.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager , Hotel Management
Dear Sai,Thank you for staying with us. We’re glad to hear you felt the place was quiet and safe. We apologize for the odor in the room and the condition of the shower curtain. These issues are not up to our usual standards, and we will address them with our housekeeping team to ensure a more comfortable stay for future guests. We hope to have the opportunity to improve your experience.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Very nice
Comment from Hotel Management
10 Nov 2024 by Hotel Manager , Hotel Management
Dear Aliyaha,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager , Hotel Management
Dear Dayna,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager , Hotel Management
Dear Rob,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Bathroom needs update and cleaning
Comment from Hotel Management
5 Nov 2024 by Hotel Manager , Hotel Management
Dear Andrea,Thank you for your feedback. We apologize for the condition of the bathroom during your stay. Cleanliness and upkeep are important to us, and we will address your concerns with our maintenance and housekeeping teams to ensure improvements are made. We appreciate your input and hope to provide you with a better experience in the future.Sincerely, Hotel Manager
