Ratings based on 275 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
good breakfast but poor facility.
Comment from Hotel Management
14 Nov 2024 by 東横INN大阪なんば西 くちこみ担当, Hotel Management
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler
Posted 28 Oct 2024
Staff was great. Food was simple standard fare of decent quality. Room is comfortable and quiet. A tad far from the trains but relatively close to a number of other conveniences.
Comment from Hotel Management
6 Nov 2024 by 東横INN大阪なんば西 くちこみ担当, Hotel Management
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by 東横INN大阪なんば西 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。またのご利用お待ちしております。
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by フロント, Hotel Management
この度は東横イン大阪なんば西をご利用頂きありがとうございます。またのご利用をお待ちしております。4
by A verified traveler
Posted 15 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by FRONT, Hotel Management
Thank you for using Toyoko Inn Osaka Namba Nishi.We look forward to seeing you again.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
22 Apr 2024 by 東横INN大阪なんば西 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by FRONT, Hotel Management
Thank you for using Toyoko Inn.We look forward to seeing you again.
by A verified traveler
Room small but value for money
Posted 24 Dec 2023 on Hotelsroom was very small, no space to open our luggage. the bed size was like other Japanese hotel, only can fit Asian size couple. the breakfast was simple but good enough. But generally it was still a good hotel which is value for money.
Comment from Hotel Management
28 Jan 2024 by FRONT STAFF, Hotel Management
Thank you for using Toyoko Inn Osaka Namba Nishi.We look forward to seeing you again.
by A verified traveler from Sandy
Posted 14 Dec 2023
Comment from Hotel Management
5 Feb 2024 by フロント, Hotel Management
東横INN大阪なんばをご利用頂きありがとうございます。またのご来店をお待ちしております。
by A verified traveler
Posted 13 Dec 2023
Walls kinda thin. Can hear people talk in the hallway
Comment from Hotel Management
13 Dec 2023 by 東横イン大阪なんば西, Hotel Management
ご貴重な意見をありがとうございます。皆様から頂いたご意見を参考に、これからも、より魅力的なおもてなしやサービスへつなげていければと考えております。
