Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Excellent hotel, very well situated for the a quick stay in the city.
Comment from Hotel Management
10 Jan 2025 by Front Desk, Hotel Management
Thank you very much for staying at the Smile Premium Hotel Osaka Hommachi. We would like to thank you once again for taking the time out of your busy schedule to review our hotel favorably and for choosing us from a wide range of hotels. Thank you very much for your review of our hotel and we will continue to work hard to make sure that you experience even more attentive service and better facilities during your next stay. We look forward to your return visit. Smile Prestige Hotel Osaka Hommachi
by A verified traveler
Posted 8 Jan 2025
Wonderful stay
Comment from Hotel Management
8 Jan 2025 by Front Desk , Hotel Management
Thank you very much for staying at the Smile Premium Hotel Osaka Hommachi. We would like to thank you once again for taking the time out of your busy schedule to review our hotel favorably and for choosing us from a wide range of hotels. Thank you very much for your review of our hotel and we will continue to work hard to make sure that you experience even more attentive service and better facilities during your next stay. We look forward to your return visit. Smile Prestige Hotel Osaka Hommachi
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Front Desk , Hotel Management
Thank you for your stay.We look forward to serving you again.
by A verified traveler
Posted 2 Dec 2024
Little bit tar away from public transport
Comment from Hotel Management
5 Dec 2024 by Front Desk Li, Hotel Management
Thank you very much for staying at Smile Premium Hotel Osaka Honmmachi. We would like to thank you again for taking time out of your busy schedule to leave a review of our hotel, and for choosing us from a wide range of hotels. We are very grateful for your kind feedback about our hotel and will continue to work hard to make sure you experience even more attentive service and better amenities during your next stay. We look forward to your return visit. Smile Prestige Hotel Osaka Hommachi
by A verified traveler
Posted 29 Nov 2024
I stayed 5 nights at Smile Hotel Premium Osaka Hommachi. This hotel is conveniently located closed to 2 train stations serviced by Midosuji line and Sakaisuji line. Lots of dining options in the area. Walkable distance to Shinsaibashi and Dotonbori. Staff is courteous. Cleaning provided once during the stay; however garbage service and towel change provided daily.
Comment from Hotel Management
1 Dec 2024 by Front Desk Li, Hotel Management
Thank you very much for choosing Smile Hotel Premium Osaka Hommachi. We thank you again for choosing our hotel from among many hotels and for taking the time to write a review.We look forward to having the opportunity to welcome you again.Smile Hotel Premium Osaka Hommachi
by A verified traveler
Posted 26 Nov 2024
Smaller room, pretty clean, quiet, trailer/camper style 'all-in-one' bathroom. Nothing remarkable or memorable. We just showered and crashed. Out the next day.
Comment from Hotel Management
1 Dec 2024 by Front Desk Li, Hotel Management
Thank you very much for choosing Smile Hotel Premium Osaka Hommachi. We thank you again for choosing our hotel from among many hotels and for taking the time to write a review.We look forward to having the opportunity to welcome you again.Smile Hotel Premium Osaka Hommachi
by A verified traveler
Posted 21 Nov 2024
I recently had a fantastic 2 night stay at Smile Hotel Premium Osaka Hommachi. From start to finish, the experience exceeded my expectations. The staff were absolutely incredible always pleasant, helpful, and genuinely invested in making my stay enjoyable. They went out of their way to provide shopping suggestions and directions, which made exploring the area so much easier.
The hotel itself was spotless, with clean and well maintained rooms that were both comfortable and inviting. What truly stood out was the team's willingness to go above and beyond. On my last day, my luggage zipper broke, and the staff kindly assisted in fixing it, saving me from a major hassle of havingto purchase another bag.
Thank you to the amazing team at this hotel for making my stay so memorable. I’ll definitely be returning the next time I’m in Osaka! Highly recommend!
Comment from Hotel Management
21 Nov 2024 by Front Desk YUKI, Hotel Management
Thank you for taking time out of your busy schedule to provide us with your comments.We are sincerely glad that you enjoyed your stay at our hotel.We will continue to make every effort to improve our hotel, and we look forward to having you stay with us again when you have the opportunity.Smile Hotel Premium Osaka HonmachiFront desk YUKI
by A verified traveler
Posted 19 Nov 2024
Good enough
Comment from Hotel Management
20 Nov 2024 by Front Desk Li, Hotel Management
Thank you very much for staying at the Smile Premium Hotel Osaka Honmmachi. We would like to thank you once again for taking the time out of your busy schedule to review our hotel and for choosing us from a wide range of hotels. We are very grateful for your kind comments about our hotel and we will continue to work hard to make sure that you experience even more attentive service and better facilities during your next stay. We look forward to your return visit. Smile Prestige Hotel Osaka Hommachi
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Front Desk Li, Hotel Management
Thank you very much for choosing Smile Hotel Premium Osaka Hommachi. We thank you again for choosing our hotel from among many hotels and for taking the time to write a review.We look forward to having the opportunity to welcome you again.Smile Hotel Premium Osaka Hommachi
by A verified traveler
Posted 12 Nov 2024
This is the best place for any tourist to stay!! Everything is close by and there’s a 711 less than a 1 minute for the hotel!
Comment from Hotel Management
26 Nov 2024 by Front Desk Li, Hotel Management
Thank you very much for choosing Smile Hotel Premium Osaka Hommachi. We thank you again for choosing our hotel from among many hotels and for taking the time to write a review.We look forward to having the opportunity to welcome you again.Smile Hotel Premium Osaka Hommachi
