Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Comment from Hotel Management
18 Jan 2025 by Front desk, Hotel Management
Thank you for choosing Smile Hotel Premium Osaka Higashi Shinsaibashi. We look forward to seeing you again when you visit Osaka.
by A verified traveler
Posted 9 Jan 2025
Great location. Dotonbori is just across the Street. Close to train station. Lots of restaurants around the area and convenient stores like the Lawson, Family Mart and 7-Eleven. Rooms are clean and beds are comfy. They provide sleepwear and sleepers as well plus other toiletries. Highly recommended!
Comment from Hotel Management
10 Jan 2025 by Front desk, Hotel Management
Thank you for staying with us.We look forward to seeing you.
by A verified traveler
Posted 30 Dec 2024
Good location with food options available within walking distance. Train station is nearby and surrounding feel safe. Room is decent and clean. Washing machine and dryer need to be replaced and there are only two of each.
Comment from Hotel Management
30 Dec 2024 by Front Desk, Hotel Management
Thank you for your review.
by A verified traveler
Posted 8 Dec 2024
1. room area ok there is space for prayers.
2. please provide laundry beg and mineral water
Comment from Hotel Management
8 Dec 2024 by Front desk, Hotel Management
Thank you for your reviw.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Front desk, Hotel Management
Thank you for your reviw.
by A verified traveler
Posted 26 Oct 2024
It was a great hotel
Comment from Hotel Management
27 Oct 2024 by Mishra, Hotel Management
Dear Marina,Thank you for staying with us.and good review.we are look forward to seeing you again.Best Regards,Front desk
by A verified traveler
Posted 17 Oct 2024
Great location. Easy access to Dotonbori ans Shinsaibashi. However cleanliness of the room needs improvement. New towels that were given to us had hairs and eyelashes on it. Also bedsheets had stains.
Comment from Hotel Management
17 Oct 2024 by Mishra, Hotel Management
Thank you for staying with us.sorry for your inconvenience.we will try to improve our service.we are look forward to seeing you next time.Best RegardsFront desk
by A verified traveler
Posted 16 Oct 2024 on Hotels
A solid value hotel. Clean, everything works. Small room as expected but well maintained. Nice people at reception.
Great Breakfast
Comment from Hotel Management
16 Oct 2024 by Front desk Mishra, Hotel Management
Thank you for staying with us and beautiful review.we are look forward to seeing you again soon.
by A verified traveler from Santa Bárbara
Posted 12 Oct 2024
The hotel is in the heart of restaurants and shopping. It had many amenities, and although the room was small, like most Japanese rooms, it featured a good furō.
Comment from Hotel Management
12 Oct 2024 by Smile Hotel Premium Osaka Higashishinsaibashi, Hotel Management
Thank you for posting a review for Smile Hotel Premium Osaka Higashi Shinsaibashi. If you have any questions during your stay, please feel free to ask us. And we hope you will have a wonderful memory.Best regards,
by A verified traveler from Easton
Posted 11 Oct 2024
Great place to be near Dotonbori without being in the middle of all that. Is near many walkable shops and restaurants
Comment from Hotel Management
12 Oct 2024 by Front desk, Hotel Management
Thank you for your review.We hope to see you again.
