Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Very convenient subway to go around , easy to walk around quite neighborhood
by A verified traveler
Posted 23 Nov 2024
Good. Near subway station and a lot of food to eat and bus to Kansai.
by A verified traveler
Posted 22 Nov 2024
Breakfasts
by A verified traveler
Posted 31 Oct 2024
Good location, accessible to airport.
Comment from Hotel Management
21 Nov 2024 by Sheraton Miyako Hotel Osaka, Hotel Management
Thank you for taking the time to share your feedback. We are thrilled to hear that you found our location convenient and accessible to the airport.We hope you had a pleasant stay, and we look forward to welcoming you again in the future. Should you need any assistance or have further requests, please don't hesitate to let us know.
by A verified traveler from San Francisco
Posted 21 Oct 2024
Huge hotel but quite organized. Very pleasant and courteous staff. Cleaning crew are efficient. Perfect location beside the Kintetsu Station. Shuttle bus direct to both airports. To Kansai, 1,800 yen.
by A verified traveler
Posted 20 Oct 2024
Great for transport and lovely hotel but was disappointed had to pay for swimming
by A verified traveler
Posted 12 Oct 2024
Not enough lounge chairs for guests as they wait to check in at 3 pm
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Sheraton Miyako Hotel Osaka, Hotel Management
Thank you for choosing Sheraton Miyako Hotel Osaka.All of us at Sheraton Miyako Hotel Osaka look forward to welcoming you again.
by A verified traveler
Posted 17 Aug 2024
Multiple shops & train/transportation convenience right underground in the building was the absolute best
Comment from Hotel Management
30 Sep 2024 by Sheraton Miyako Hotel Osaka, Hotel Management
Thank you for visiting Sheraton Miyako Hotel Osaka. We are delighted to hear that you were satisfied with the stores located in the basement of the building and the convenience of transportation. We are honored that our convenient location helped to make your stay more comfortable. We will continue to strive for your satisfaction and look forward to serving you again in the future.
by A verified traveler
A great Upscale Hotel with high value
Posted 13 Aug 2024 on HotelsWe were very pleased with this Sheraton property. It was very clean, comfortable, and up-to-date. Our room had a nice view of the city skyline, rather than neighborhood Skyline. The buffet in the morning is excellent, we had it two times. Although, we never tried the in-house Japanese or Chinese restaurants. The hotel is conveniently connected to the train station for ease of travel. And there is a Family Mart very nearby, which is amazing.
The neighborhood, Uehonmachi, is rather bustling. Many locals, business people, etc. But also travelers and foreigners. Somewhat nearby is Dotonbori and which is an amazing neighborhood. Don't miss it! You can walk it if you're feeling adventurous. About 25ish minutes, but late night, that walk seems to double. Better to take a taxi, 6 minutes.
Within walking distance are several delicious food options. The trick is to go off the beaten path and go to places where you might not be comfortable entering. That is, places that have no foreigners and no English language menus.That's where the good stuff is. There's a really good Chinese restaurant in the shopping plaza directly across from the hotel and the train station. But it's really really hard to find, I got sort of lucky that I even found it.
Another great Sheraton Property. The rooms a small, per Japan, but it was clean and felt upscale. The value was excellent. 4.75 stars.
Comment from Hotel Management
30 Sep 2024 by Sheraton Miyako Hotel Osaka, Hotel Management
Thank you for your wonderful review.We are so pleased that you enjoyed your stay at our Sheraton hotel. We appreciate that you enjoyed the beautiful city views from your clean and comfortable room, and that you opted for the breakfast buffet twice.We also appreciate you sharing the information about the lively atmosphere in the area and how to get to nearby Dotonbori. Your advice on enjoying the local food culture was also invaluable. Discovering hidden gems is one of the best parts of traveling.We look forward to welcoming you back. We look forward to your continued patronage of Sheraton.
