Ratings based on 967 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 19 Nov 2024
Staff had a limited understanding of English couldn't communicate.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Hotels location is perfect - loads of options to dine in Kito area of Osaka. It can get little noisy as its on main street but as expected in the major busy city. Hotel room was little dated compared to other hotels we stayed in Japan in Tokyo and Kyoto but for short stay if you exploring Osaka and want to be central its good option. Main thing for me hotel was clean and convenient. Rooms and bathrooms are very small by European and north American standards which is normal for Japan - you literally cannot swing a cat - just the bed and very small bathroom. You will have to pay extra if you need more space. But we didnt mind it - we were there to sleep only and explore the city. Hotel is very close to Osaka Station which is one of the main stations in the city but don't confuse it with Shin-Osaka station if you are using Shinkansen bullet train - it departs from Shin Osaka. Again not an issue just another quick train ride to get there should you need to connect to Shin Osaka.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Is just on the front of the shopping street. Old hotel but well maintained
5 out of 5
by A verified traveler

Posted 11 Nov 2024
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5 out of 5
by A verified traveler

Posted 9 Nov 2024
Very convenient
5 out of 5
by A verified traveler

Posted 28 Oct 2024
We enjoyed how close this place was to the station of Osaka Umeda. There was always so many food spots open and so close to the shopping areas/close to connecting stations for day trips. The rooms were clean and well maintained, and the extra amenities provided were helpful and better quality than other hotels we’ve been to in Japan.
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Great location with good amenities
4 out of 5
by A verified traveler

Posted 21 Oct 2024
If you purchase a JR West pass then this hotel is a 10 minute walk to the station. Most of it underground. I took train to Himeji, Kobe and Nara so location was extremely convenient.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Clean, friendly staff, great location