Ratings based on 265 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
It was a short stay for me, but everything was great, staff was very helpful and my room and facilities were clean and tidy. Thank you guys!
by A verified traveler
Great stay. Terrible sleep.
Posted 8 Apr 2024 on HotelsGreat hotel. Bed was uncomfortable and only one pillow.
by A verified traveler
Posted 8 Apr 2024 on Hotels
by A verified traveler
Posted 8 Jan 2024
Room is clean and well kept, although the furniture could use a bit of renewing. It’s very spacious and the view from the room is nice. Staff are very nice and helpful. Hotel is very close to suminokoen station, and close to stores like daiso, lotteria and donki. I had a great stay
by A verified traveler
Posted 25 Oct 2023 on Hotels
Fast and efficient check in. Good buffet breakfast and some restaurants nearby for meals
by A verified traveler
Posted 2 Jul 2023
by A verified traveler from Barrington illinois
Posted 5 May 2019
Location, next to train station. Good shopping, good eats .
Comment from Hotel Management
19 Jul 2021 by 大阪ジョイテルホテル フロント, Hotel Management
Thank you for using the Osaka Joytel Hotel.
Thank you for your compliments regarding the location environment.
The hotel is within a few minutes' walk from the nearest train station and is very easily accessible from the train station.
Most of the restaurants are chain stores, but there are many restaurants that have been well received by hotel guests.
We look forward to seeing you again.
Recommended
for Everyoneby A verified traveler
Posted 10 Aug 2018
Comment from Hotel Management
21 Jul 2021 by 大阪ジョイテルホテル フロント, Hotel Management
大阪ジョイテルホテルでございます。
この度は御宿泊頂き、誠にありがとうございます。
ご返信が遅くなってしまい、申し訳ございません。
次回ご利用の際にはより良いご評価を頂けるよう、従業員一同サービス面の向上に努めて参ります。
お忙しい中、ご評価を頂きありがとうございました。
またのご利用をお待ち致しております。
by A verified traveler
Posted 16 Mar 2017 on Hotels
Comment from Hotel Management
21 Jul 2021 by 大阪ジョイテルホテル フロント, Hotel Management
大阪ジョイテルホテルでございます。
ご返信が遅くなり、申し訳ございません。
お客様からより一層のご満足を頂けるよう、サービスの向上に努めて参ります。
ご評価頂き有り難うございます。
by A verified traveler
Was ok
Posted 1 May 2016 on HotelsDon't enjoy waking up by loud guests and walking into a hallway of smoke. Room was large. Breakfast was not that good and had to travel to go anywhere but be back by 10pm cause of last subway
Comment from Hotel Management
24 Jul 2021 by 大阪ジョイテルホテル フロント, Hotel Management
This is the Osaka Joytel Hotel.
We are very sorry for the late reply.
We are very sorry that the other guests were very noisy.
If you are a group customer, we will be careful through tour guides and conductors.
If you are an individual customer, we will pay attention to you directly.
We apologize for the inconvenience caused when using this time.
All employees will pay more attention to the points you have pointed out.
We look forward to seeing you again.
Thank you for your contribution and evaluation.
