Ratings based on 1,171 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
The hotel was a really nice spot and the onsen was really nice! They will allow your tattoos as long as you have patches. They even provided me with some! The onsen even has a nice sauna. We had some trouble checking in but no big deal it was on our end and we made a mistake. Everything else was super peaceful and relaxing also one really great thing about this hotel is when you step outside you aren’t far from all the awesome food in the area! Would highly recommend for couples.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from Victoria
Posted 30 Oct 2024
This property has to be one of the stars of our trip to Japan! The Onsen is magnificent! The food they serve you for breakfast along with the evening ramen snack were delicious. The staff were sweet and helpful and the proximity to the vibrant area of Dotonbori were all some of the many reasons we would recommend this place to anyone travelling to Osaka!
by A verified traveler
Posted 14 Oct 2024
Staff good
by A verified traveler from EDMONTON
Posted 9 Sep 2024
Pros: Loved the onsen, so relaxing and a great way to experience onsens! Loved the free popsicles, ramen, tea dispensers, jelly gift, and the Pola toiletries were so luxurious. Service was impeccable. Cute pajamas and socks.
Cons: The room A/C was clicking all night, and the shower is tiny.
Great value!
by A verified traveler
Posted 2 Sep 2024
Dirty small uncomfortable room!
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 20 Aug 2024
One star for the great breakfast and one star for the staff service. Lobby and hallways are neat and clean but rooms are just so so. The room we ordered is smaller than expected even though it says it fits 4 people. My son ended up having to sleep on the floor. Then when we asked for another quilt, they said according to their policy they cannot offer another one to us. Next the bathroom— the toilet bowl in our room is VERY smelly. We offered to upgrade our room but they said due to weekends they do not have any rooms available. Big mistake will never come back there again!
