Ratings based on 950 Verified Reviews

4.3 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Dec 2024
ห้องพักไม่สะอาด ม่านตรงที่อาบน้ำมีกลิ่นเหม็นอับ ทำคอตตอนบัต หล่นในห้องน้ำตรงพื้นใกล้ถังขยะ กลับเข้าห้องมา พนักงานไม่ได้เก็บไปทิ้ง
Comment from Hotel Management
16 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Convenient place to stay so close to train station, clean, good amenities and comfortable beds .
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you for staying at Namba Oriental Hotel .We hope you enjoyed your stay with us.We will continue our efforts to improve our services to make your stay more satisfied and sincerely look forward to welcoming you back again.
4 out of 5
by A verified traveler from Livingston

Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Great stay. Right in the middle of everything. I picked a smoking room for the novelty and it was fun. Room was spacious compared to the other hotels I've stayed in so far.
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you for staying at Namba Oriental Hotel.We are very honored to receive this compliment.All the staff will make every effort to create a hotel where the guest can spend a little more comfortable stay.We are looking forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Big and clean room. Service staff is friendly. Location is very near namba station
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you very much for staying at Namba Oriental Hotel.We are also very honored to receive such compliments.All of our employees will continue to strive to create a hotel where our guests can spend their time in as much comfort as possible, without hesitation in response to your kind words.We look forward to seeing you again
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Very good location, but room carpet made my wife sneezed all day.not good if you have sinus conditions
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you very much for staying at Namba Oriental Hotel.Our hotel is within walking distance from the station and sightseeing spots, and we believe it is in a location where you can feel the atmosphere of Osaka.We would also like to thank you for your valuable feedback regarding our guest rooms. We apologize for any inconvenience caused by the stains on the carpet and wallpaper. We will utilize the valuable opinions we received to improve our services in the future. Please come and visit us again.
5 out of 5
by A verified traveler from Wailuku

Posted 3 Dec 2024
Perfect location, near to everything food, shopping, and massages. Hotel was going through renovation…this my third visit and can’t wait to see renovation improvement completion. Definitely will be back!
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you very much for staying at Namba Oriental Hotel.Many tourists use this hotel as it is within walking distance of many sightseeing spots and eating spots including the Dotonbori area. Please come and visit us again when you come to Osaka.
5 out of 5
by A verified traveler

Posted 3 Dec 2024
awesome
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you very much for staying at Namba Oriental Hotel.All of our staff members are very happy to hear that you were satisfied with your stay at our hotel. All of our staff will continue to strive to provide better service in the future.Please come and visit us again when you come to Osaka.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
We had a nice, pleasant stay. We liked how it was connected to the shopping corridor and a short walk to dontonburi and a few minutes walk to the Namba train station.
Comment from Hotel Management
9 Dec 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.
1 out of 5
by A verified traveler

Posted 25 Nov 2024
I didn’t stay here exactly I was trying to cancel my reservation but what I did notice upon arrival is the hotel elevator smelled like cigarettes but it’s convenient because everything is nearby
Comment from Hotel Management
30 Nov 2024 by なんばオリエンタルホテルフロント, Hotel Management
Thank you very much for staying at Namba Oriental Hotel.We are very sorry that you chose Namba Oriental Hotel and were unable to relax during your stay. We will use your valuable feedback to improve our services in the future. We hope you will visit us again.