Ratings based on 46 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good
Posted 4 May 2019 on HotelsIt was quite good the best thing is it was near in the train station and
Namba shopping mall
by A verified traveler
Value for money-good location and basic amenities
Posted 24 Apr 2019 on HotelsThe apartment was spacious and clean. Having a washer made our 7-day trip easier. Location was good (walking distance to train stations and OCAT). The owner was very helpful and very active in responding to our message/request.
However, the towels were too thin and the beds were too high (a bit dangerous for baby/toddler/elder).
We didn't use kitchen - so no review on this amenity.
by A verified traveler
Posted 3 Feb 2019
Very Good I like this apartments. Clean Security and good location
by A verified traveler from Perth, Australia
Posted 13 Jan 2019
My first time to Japan and didn’t really know what to expect. We got in very late and everyone was extremely tired from flying all day but I can honestly say that the instructions and directions provided by Jenny and Ayano made it so easy to locate and access the apartment. The apartment is a 5 minute walk from JR Namba train station. Admittedly there is no reception but this really isn’t a problem. Any queries or questions both Jenny and Ayano were very quick to answer and help with. The apartment itself is quite cosy, especially with a party of 5, and didn’t look exactly like the photos but it was clean and tidy. No it isn’t a 5 star hotel, if that is what you’re expecting, but the beds were comfy, the kitchen functioned and the shower was nice and hot. The only thing we needed was a washing line, which we picked up from the large supermarket next to the train station.
Overall it is a cute, clean, cosy little apartment that has a slight traditional feel to it. It is very well located. Has very helpful owners and I would stay there again anytime.
by A verified traveler
Posted 9 Jan 2019
Spacious and clean. Big enough for a family of 6. Near JR Namba Station and shopping area.
Comment from Hotel Management
9 Jan 2019 by Namba Hara Apartment, Hotel Management
Thank you for this positive reviews! We are very glad that you enjoyed your stay and we love to host you again in the future! We wish you all the best!
by A verified traveler
Apartment was clean and comfortable but a bit old
Posted 28 Nov 2018 on HotelsI have a comfortable stay at this place, it is clean and tidy.
The dislike I encounter are that it is a bit run down (old), squeaking noises on the beds and toilet without the bidet / water hose to wash (toilet seat is not the automated one in this property).
WiFi was there, but they did not provide the SSID and password to use.
Also, picture is not as per advertised.
Comment from Hotel Management
21 Dec 2018 by Namba Hara Apartment, Hotel Management
Thank you for this nice reviews! We are very glad that you stayed comfortably in our place. We're sorry for any inconvenience you encountered during your stay. We hope to see you again. Best Regards!
by A verified traveler
Home away from home
Posted 27 Nov 2018 on HotelsVery helpful host, prompt reply and providing extra tourist information.
It is right next to the OCAT, where you can get direct bus to Kansai International Airport, and also to Kyoto. Very close to the Osaka-Namba station for a direct train to Nara as well. The JR station is also right under the OCAT building, and easy access to the Osaka City Loop. 10-15 mins walk away from Shinsaibashi and Dotombori.
The apartment itself look slightly different with the photo shown in the room type, but it is well equipped, we have everything we need for our 6 nights of stay in Osaka. We had a comfortable stay as a group of 3. Highly recommended.
Comment from Hotel Management
21 Dec 2018 by Namba Hara Apartment, Hotel Management
Thank you for being such a great guest! We love to have you back again! Thank you for this detailed reviews! We wish you all the best!
by A verified traveler
Posted 6 Nov 2018 on Hotels
We 4 ladies had a nightmare experience during our stay at this apartment. Starting from the 1st nite till check out. We can hear the door knocking and shaking. We can feel someone walking every nite . As long as after 1 am. We have to stay in the room there are 3 rooms but 4 of us squeezed in to 1 room . I felt someone pulling my toes and my friends upper tight was bruised , blue black.
During the last night we all didn’t sleep as we need to leave at 4.30am to OCAT. THERE WAS A BIG KNOCK on the main entrance door. Around 2am. While we all sitting at the dining table . And the toaster almost fell . We never use any of the equipment during our stay. Must be the spirit giving us warning to keep quiet n stay in the room. We didn’t see any guest or tenant taking lift in the building. All the time is only 4 of us. So scary to think back.
I hope the owner please do some prayers so it will be safe for guests to stay.
It’s a nightmare experience for us.
Comment from Hotel Management
21 Dec 2018 by Namba Hara Apartment, Hotel Management
Thank you for your stay in our place. We're sorry for any inconvenience that you encountered during your stay we will check and will directly address your concern to our staff. Thank you for sharing your experience during your stay we hope to host you again! We wish you all the best
by A verified traveler from Australia
Not what we expected.
Posted 23 Aug 2018
Pros: Comfortable beds.
Cons: Photographs that accurately portray the apartment.
Location: Close to transport and close to Dotonbori and plenty of food choices.
We stayed in 505. Location was convenient, only a short walk to the Dotonbori area. The apartment was serviceable, clean and had everything required, however, it looked nothing whatsoever like the photographs. The apartment is basic, dated and well-worn. There were no couches or any of nice furniture and special touches shown in the photographs that make the apartment look so comfortable and welcoming. Still, the location is good, the price is reasonable and the beds are comfortable. Just don't expect to get what you see in the photographs.
by A verified traveler
Posted 4 Aug 2018 on Hotels
