Ratings based on 88 Verified Reviews
4.5 Room cleanliness
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The hotel room as just as advertised with no hidden surprises. This hotel is self check-in, and despite being my first time as such it was no hassle at all. All the information you need is sent to you weeks prior to arrival. The room itself was clean and spacious and housed the three of us well. Great place if you're staying in Osaka and want to be close to transport and shopping outlets.
Comment from Hotel Management
5 Dec 2024 by Minn Umeda-east, Hotel Management
Thank you for staying at our hotel and for taking the time to write a review. We are very pleased to hear that you were satisfied with our location, check-in system, and comfort. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 28 Jul 2024
It’s very convenient and nice staying there. Highly recommended
Comment from Hotel Management
30 Jul 2024 by minn umeda-east, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.Translated with DeepL.com (free version)
by A verified traveler
Posted 24 Jul 2024
Stayed here for 5 days. Very lovely appartment. Grocery store right across the road, which was very convenient. Local bus very close but train is about a 15 minute walk. We would stay again.
Comment from Hotel Management
25 Jul 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your comments on our facilities and services. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by MINN 東梅田, Hotel Management
この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。 快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。 お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by minn十三, Hotel Management
この度はご宿泊頂き、また口コミを投稿して頂きお客様のご満足いただけたことを心より嬉しく思います。また、お客様にとって快適な滞在を提供できたことに深く感謝申し上げます。これからも、お客様にとって居心地の良い空間を提供するため、更なる改善に努めてまいります。心からの感謝を込めて、またの機会にお会いできることを心より楽しみにしております。
by A verified traveler
Posted 20 Apr 2024
Great space however quite far from the train station
very convenient supermarket within 2 min walk.
Loved the bunk beds could pay to have toothbrushes. Also you have to set up other beds yourself so after a long walk prepare for that instead of straight away sleeping.
They also have detergent next to washing machine and dish washing liquid next to the sink.
Apart from the location I really enjoyed this.
To check in you receive all the details in advance. After the entrance to the property there’s a gigantic locked door where you put the pin and then unlock. Then you go up to your floor and put in another pin for the door to the apartment.
Comment from Hotel Management
20 Apr 2024 by minn juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your detailed comments on our facilities and services. We will take your comments into consideration for future issues.Your direct words and comments are most precious to us, and are a source of encouragement for us at the hotel. We will continue our efforts to become a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 13 Apr 2024 on Wotif
A practical, clean and safe option for a family visiting from overseas. Checkin is a bit tricky so research it before hand. When entering your room for the first time tap on the glass to reveal a key code (took us 5 mins to figure that out after a tiring flight!)
Comment from Hotel Management
13 Apr 2024 by minn juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your comments on our facilities and services.Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.We would also like to thank you again for your comments on our facilities and services. We will improve the check-in process to make it smoother.
by A verified traveler from Katy
Posted 7 Apr 2024
The check-in was extremely slow and not properly automated. The beds were extremely uncomfortable. The lack of amenities were not disclosed until after booking. The code system used for unlocking the doors was unnecessarily complicated and should have used NFC or QR codes.
Comment from Hotel Management
12 Apr 2024 by minn juso, Hotel Management
Regarding delays and lack of automation in the check-in process, efforts will be made to introduce a more efficient system.We will consider easy-to-understand descriptions for bed inconvenience and amenitiesAnd as for the complexity of the door locking system, we will take remedial measures to ensure a comfortable and convenient stay.With regard to the cleanliness of the crockery, we will introduce a thorough cleaning process to ensure that our guests feel at ease.Your feedback is an important guideline for us to improve our services.We will strive to provide you with a better experience in the future.We also apologise for the inconvenience caused.We will continue to strive to provide you with a better service and look forward to welcoming you back in the future.
by A verified traveler from Nampa
Posted 7 Apr 2024
We liked this hotel overall - it was safe, clean, in a good area, close to shopping and dining, was about 15min to JR. Only thing we did not like were the beds - they were incredibly hard and uncomfortable and that’s saying a lot when we typically enjoy harder beds.
Comment from Hotel Management
8 Apr 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very sorry to read that you had a very unpleasant experience regarding the hardness of the beds. We will take your comments into consideration and address them in the future.Your direct words and comments are most precious to us and are a source of encouragement for us at the hotel. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 25 Mar 2024
Far from train stations
Comment from Hotel Management
27 Mar 2024 by minn十三, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the distance from the train stations. Your comment is valuable to us, and we will consider ways to improve the convenience of our location for our guests' ease of travel. We appreciate your input.
