Ratings based on 129 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Loved this Hotel. The room was perfect for a family of 4.
Comment from Hotel Management
27 Dec 2024 by Front Desk Team, Hotel Management
Dear Adrian,Thank you for taking the time to share your wonderful review! We are thrilled to hear that our room was suitable for a family of 4. We look forward to welcoming you back for another stay in the future. Wishing you a happy New Year!Best Regards, MIMARU OSAKA SHINSAIBASHI EAST
by A verified traveler
Posted 25 Dec 2024
Excellent services by the front office to offer their valuable information and services to use during our stay during Christmas week!
Comment from Hotel Management
26 Dec 2024 by Front Desk Team, Hotel Management
Dear Richard,Thank you for taking the time to share your wonderful review! We are thrilled to hear that our front office team was able to provide you with valuable information and services during your stay over the festive Christmas week.Our team strives to ensure every guest has a memorable and comfortable experience, and it is truly rewarding to know that we succeeded in making your holiday special. We look forward to welcoming you back for another stay in the future. Wishing you a happy New Year!Best Regards,MIMARU OSAKA SHINSAIBASHI EAST
by A verified traveler
Posted 24 Dec 2024
Convenience location
Comment from Hotel Management
25 Dec 2024 by Front Desk Team MIMARU Osaka Shinsaibashi EAST, Hotel Management
Dear guest, Thank you for your kind review. We are very glad that you had a good time at this hotel. This hotel is located very convenient area and we hope you enjoyed shopping or eating there. If you have a chance to come to Osaka again, we are looking forward to seeing you!
by A verified traveler
Posted 10 Dec 2024
The reception is very helpful. Some streets around hotel a bit quiet at night.
Comment from Hotel Management
11 Dec 2024 by Front Desk Staff Murakami, Hotel Management
Dear Allan,Thank you very much for choosing to stay at our hotel. We also sincerely appreciate you taking the time out of your busy schedule to leave us a valuable review.We are delighted to hear that your trip became a wonderful memory for you, and all of our staff are equally pleased. Furthermore, we are deeply honored by your kind words about our front desk staff. We will continue to strive to provide the highest level of hospitality to every one of our guests.Once again, thank you for staying with us. We look forward to welcoming you back in the future.MIMARU Osaka Shinsaibashi East
by A verified traveler
Posted 9 Dec 2024
Great location, room size is great for Japan.
Comment from Hotel Management
11 Dec 2024 by Front Desk Staff Murakami, Hotel Management
Dear KACHING,Thank you very much for choosing to stay at our hotel. We also sincerely appreciate you taking the time out of your busy schedule to leave us a valuable review.We are delighted to hear that your trip became a wonderful memory, and all of our staff are truly grateful. Additionally, we are deeply honored by your kind words about the spaciousness of the room. It brings us great joy to know that you were able to relax and enjoy your stay. We will continue striving to create an even more comfortable and satisfying environment for our guests.Once again, thank you for staying with us. All of our staff look forward to welcoming you back in the future.MIMARU Osaka Shinsaibashi East
by A verified traveler
Posted 29 Nov 2024
Really good location, nice stuff, clean room, will come back next time.
Comment from Hotel Management
29 Nov 2024 by Front Desk Team, Hotel Management
Dear Zeta,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location, found our team friendly, and appreciated the cleanliness of your room.Your positive feedback means a lot to us, and we’re thrilled to know that you plan to return. We look forward to welcoming you back for another wonderful stay next time you visit! MIMARU Osaka Shinsaibashi East
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Front Desk Team, Hotel Management
Dear Jonathan, Thank you for your valuable time to leave us a review!We're thrilled to know that your stay met your expectations, and your support means the world to us. We look forward to welcoming you back for another wonderful experience in the future!
by A verified traveler
Posted 25 Oct 2024
Mimaru Hotel was great for our big group spacious and the laundry facilities were great!
Comment from Hotel Management
29 Oct 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you for sharing your experience! We’re delighted to hear that our spacious accommodations and laundry facilities were helpful for your group. At Mimaru, we aim to provide a comfortable and convenient space for families and groups to feel right at home. We look forward to hosting you and your group again soon!Best Regards,Mimaru Osaka Shinsaibashi EastFront Desk
by A verified traveler
Posted 13 Oct 2024
Perfect location and the room size was great for a family of 5.
Comment from Hotel Management
14 Oct 2024 by Front Desk Team, Hotel Management
Dear Jennifer,Thank you for your wonderful feedback! We’re delighted to hear that our location and room suited your family’s needs. It’s always our goal to provide a comfortable experience for families. We hope to see you soon!Best RegardsMIMARU OSAKA SHINSAIBASHI EAST
by A verified traveler
Posted 8 Oct 2024
Staff are helpful
Comment from Hotel Management
9 Oct 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you for your feedback! We’re delighted to hear that you found our staff helpful. We strive to provide excellent service, and your kind words are truly appreciated. We look forward to welcoming you back on your next visit!Best Regards,Mimaru Osaka Shinsaibashi EastFront Desk
