Ratings based on 117 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Mimaru Hotel was great for our big group spacious and the laundry facilities were great!
Comment from Hotel Management
29 Oct 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you for sharing your experience! We’re delighted to hear that our spacious accommodations and laundry facilities were helpful for your group. At Mimaru, we aim to provide a comfortable and convenient space for families and groups to feel right at home. We look forward to hosting you and your group again soon!Best Regards,Mimaru Osaka Shinsaibashi EastFront Desk
by A verified traveler
Posted 13 Oct 2024
Perfect location and the room size was great for a family of 5.
Comment from Hotel Management
14 Oct 2024 by Front Desk Team, Hotel Management
Dear Jennifer,Thank you for your wonderful feedback! We’re delighted to hear that our location and room suited your family’s needs. It’s always our goal to provide a comfortable experience for families. We hope to see you soon!Best RegardsMIMARU OSAKA SHINSAIBASHI EAST
by A verified traveler
Posted 8 Oct 2024
Staff are helpful
Comment from Hotel Management
9 Oct 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you for your feedback! We’re delighted to hear that you found our staff helpful. We strive to provide excellent service, and your kind words are truly appreciated. We look forward to welcoming you back on your next visit!Best Regards,Mimaru Osaka Shinsaibashi EastFront Desk
by A verified traveler
Posted 9 Sep 2024
It was one of the best family apartment I had been on. The hotel staff, from the front desk crew to the room attendants, all had put their outstanding customer service, making our stay so pleasant that it feels like being home away from home. Highly recommended for travelling family like us. Thank you for the wonderful experience.
Comment from Hotel Management
9 Sep 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you so much for your kind words! We're thrilled to hear that your stay with us felt like a home away from home. Our team takes great pride in providing outstanding service, and it’s wonderful to know that this made your experience so enjoyable. We truly appreciate your recommendation and are glad to have been a part of your family's travels. We look forward to welcoming you back for another memorable stay in the future!Warm regards,Mimaru Osaka Shinsaibashi EastFront Desk
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by PARK, Hotel Management
Dear Amanda, thank you for your review! We are glad that you have enjoyed your overall stay. Your nice review means a lot and pushes us to keep improving our services. We hope to have you with us again! Best RegardsMIMARU OSAKA SHINSAIBASHI EAST
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
3 Aug 2024 by Front Desk Team, Hotel Management
Dear guest, thank you for giving us a review, it means a lot to us. We are glad that you have enjoyed your overall stay, from our part, we will try more to improve our service. We hope to get a chance to host you again!! Best Regards
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Front Desk TeamMIMARU Osaka Shinsaibashi EAST, Hotel Management
Dear guest, thank you for giving us a review, it means a lot to us. We are glad that you have enjoyed your overall stay, from our part, we will try more to improve our service. We hope to get a chance to host you again!! Best Regards
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Front Desk TeamMIMARU Osaka Shinsaibashi EAST, Hotel Management
Dear guest, thank you for giving us a review, it means a lot to us. We are glad that you have enjoyed your overall stay, from our part, we will try more to improve our service. We hope to get a chance to host you again!! Best Regards
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
18 Jul 2024 by MIMARU Osaka Shinsaibashi East Front Desk Team, Hotel Management
Dear Thu Van,Thank you very much for staying at our hotel. We also appreciate your cooperation in writing a review despite your busy schedule. We are delighted that your trip has created wonderful memories for you. Additionally, we are pleased to hear that you were thrilled with our hotel. We will continue to strive to bring joy to our guests.Thank you once again for choosing our hotel. We look forward to welcoming you back in the future.MIMARU Osaka Shinsaibashi EastFront Desk StaffMurakami
by A verified traveler
Posted 27 May 2024
Location location with helpful staff, clean
Comment from Hotel Management
28 May 2024 by Front Desk Team, Hotel Management
Dear guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our convenient location and found our staff helpful. Cleanliness is a top priority for us, so we're glad you noticed. We look forward to welcoming you back soon!Best Regards,Mimaru Osaka Shinsaibashi EastFront Desk
