Ratings based on 1,380 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Professional, helpful, courteous, accommodating staff. Rooms are clean, very comfortable, amenities are within reach. Premium outlet is walkable
Comment from Hotel Management
23 Nov 2024 by Yamakage, Hotel Management
Thank you very much for choosing Kansai Airport Washington Hotel. Thank you again for taking the time to provide us with your feedback.We are very happy to hear that you had a comfortable stay with us.We will continue to make further efforts to provide our guests with a space where they can truly relax and have a wonderful time.We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
This hotel is a great value. But if you take a train there, book a ticket with the stop before the airport. Where the hotel is. We missed the last shuttle and took a $40 cab ride back to the hotel. Grabbed there shuttle early am . Not too much around but two restaurants and two grocery stores
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
3 out of 5
by A verified traveler from bellevue

This traveler left a rating score only Posted 6 Nov 2024
3 out of 5
by A verified traveler

Posted 4 Nov 2024
This is purely a business style hotel in Japan. No-frills don’t come with expectations. It’s just a place close to the airport so you can fly out the next morning however, if you’re flying in, I need a place to stay. I wouldn’t recommend I’d go into Osaka. The restaurants and shopping near the restaurant are Very good.
3 out of 5
by A verified traveler

Posted 2 Nov 2024
Carpet floors are old.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Small roombut big enough, clean, minimal room service but we didn't need any, great breakfast.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Convenient for everything if you plan a last stop before your flight at Kansai Airport.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Two tax free stores near the hotel. Amazing location with public transportation and free airport shuttle if you are just transferring