Ratings based on 977 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr./Ms. Xiangyang,Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. We are very pleased to hear that our overall service has met your satisfaction. We sincerely hope that we will have another chance to welcome you back in the near future.Kind regards,InterContinental Osaka
by A verified traveler from laredo
Posted 28 Oct 2024
Excellent in all areas y great location...this was our third time in the hotel
Comment from Hotel Management
10 Nov 2024 by This is InterContinental Osaka, Hotel Management
Dear Ms. SHARON,Thank you very much for taking the time to share your feedback with us.We are truly delighted to hear that you had an excellent experience in all areas and enjoyed our prime location. It is especially wonderful to know that this was your third time staying with us. We deeply appreciate your continued trust in InterContinental Osaka, and we look forward to welcoming you back to create many more memorable moments together.Should there be anything we can assist you with for future visits, please do not hesitate to reach out.Warm regards,InterContinental Osaka
by A verified traveler from West Vancouver
Posted 21 Oct 2024
close to osaka station and couple of shopping centers within walking distance
Comment from Hotel Management
22 Oct 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr./Ms. YONGLING,Thank you for choosing to stay at InterContinental Osaka and for taking the time to share your experience. We are glad to hear that you found our location convenient, being close to Osaka Station and within walking distance of shopping centers. We strive to offer both comfort and accessibility to our guests, and it is wonderful to know that this added to your stay.We hope to welcome you again in the near future for another enjoyable visit.Warm regards,InterContinental Osaka
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr./Ms. Tuhuynh,I hope this message finds you well.On behalf of the entire team at InterContinental Osaka, I would like to extend our heartfelt gratitude for your recent stay with us and for taking the time to provide such a high rating. We are thrilled to learn that your experience at our hotel met your expectations.While we noticed that you did not leave any specific comments, your perfect score speaks volumes and is deeply appreciated. We strive to offer the highest standard of service and hospitality, and your feedback is a testament to our efforts.Should you have any further feedback or suggestions that you would like to share, please do not hesitate to reach out. Your insights are invaluable to us as we continuously strive to enhance our guests' experiences.Once again, thank you for choosing [Hotel Name]. We look forward to welcoming you back to our hotel in the near future.Warm regards,InterContinental Osaka
by A verified traveler
Posted 20 Oct 2024
Great location. Hotel was very nice and our room was spacious and had a good city view
Comment from Hotel Management
21 Oct 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr./Ms. Imran,Thank you very much for choosing InterContinental Osaka and for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location, as well as the comfort and spaciousness of your room with its city view.It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another wonderful stay in the future. Should you need any assistance with your next visit, please do not hesitate to reach out to us.Thank you once again, and we look forward to welcoming you back soon.Warm regards,InterContinental Osaka
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
16 Oct 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr. Jason , Thank you very much for choosing InterContinental Osaka. We extend our heartfelt appreciation for your perfect score following your stay with us. Your feedback is invaluable to us, and we are truly honored to have provided an experience that met your expectations.Your endorsement motivates us to maintain the highest standards of service. Should you have any specific comments or if there's anything else we can do to enhance your future visits, please feel free to share your thoughts.We look forward to welcoming you back to InterContinental Osaka and ensuring your stay continues to be exceptional.Warmest regards,InterContinental Osaka
by A verified traveler
Posted 29 Sep 2024
Best service we ever received!
Comment from Hotel Management
30 Sep 2024 by This is InterContinental Osaka, Hotel Management
Dear Ms. Scarlett,Thank you very much for choosing InterContinental Osaka and for your kind words. We are absolutely thrilled to hear that you found our service to be the best you've ever received. Providing exceptional service is what we strive for, and your feedback truly motivates our team to continue delivering memorable experiences.We look forward to welcoming you back on your next visit to Osaka.Warm regards,InterContinental Osaka
by A verified traveler
Posted 14 Sep 2024
Very Beautiful rooms and great location!
Comment from Hotel Management
17 Sep 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr. Robert,Thank you for choosing to stay at InterContinental Osaka, and for your kind words. We are delighted to hear that you enjoyed our beautiful rooms and found the location convenient for your stay.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future for another wonderful experience.Warm regards,InterContinental Osaka
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by This is InterContinental Osaka, Hotel Management
Dear Mr./Ms. Ceremony,I hope this message finds you well.On behalf of the entire team at InterContinental Osaka, I would like to extend our heartfelt gratitude for your recent stay with us and for taking the time to provide such a high rating. We are thrilled to learn that your experience at our hotel met your expectations.While we noticed that you did not leave any specific comments, your perfect score speaks volumes and is deeply appreciated. We strive to offer the highest standard of service and hospitality, and your feedback is a testament to our efforts.Should you have any further feedback or suggestions that you would like to share, please do not hesitate to reach out. Your insights are invaluable to us as we continuously strive to enhance our guests' experiences.Once again, thank you for choosing [Hotel Name]. We look forward to welcoming you back to our hotel in the near future.Warm regards,InterContinental Osaka
by A verified traveler
Posted 2 Aug 2024 on Hotels
