Ratings based on 970 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Somerset
Posted 22 Nov 2024
by A verified traveler from Charlestown
Posted 20 Nov 2024
Excellent hotel on the banks of the O River. Terrific staff, great restaurants, stylish decor. Wonderful stay!
by A verified traveler
Posted 20 Nov 2024
Not on any convenient transportation routes, you have to go to Shin-Osaka to get the Shinkansen or to get other areas. Wonderful staff! The hotel is not geared for tourists but more for events/weddings etc. The amenities were mediocre compared to other places we’ve stayed and the food was bad - do not recommend eating there.
by A verified traveler
Posted 20 Nov 2024
The Imperial Hotel was a wonderful place to stay. They offered a shuttle back and fourth from Osaka station (please check times with the staff), which made it convenient to travel to different locations near by. The location is right near the water and I was able to reserve a room with a wonderful view of the city. The staff was amazing and no matter what I needed, always took the time to help. I would definitely recommend staying here if you are able to. It was a wonderful experience which added to my time while in Osaka.
by A verified traveler
Posted 18 Nov 2024
A great place to stay with lovely staff.
by A verified traveler from Louisville
Posted 17 Nov 2024
Superb. It’s a true five star hotel.
by A verified traveler from Louisville
Posted 17 Nov 2024
It was the best hotel ever I have stayed. It’s a classic yet modern and custom focused. I will come back.
by A verified traveler
Posted 16 Nov 2024
What a wonderful experience! Everything is just beyond expectation. It’s hard to find anything to to unhappy with. Great Japanese hospitality. Immaculate quality of stay!
by A verified traveler
Posted 14 Nov 2024
Simply the Best! From the first moment of check-in to final departure, everything was absolutely perfect. The "standard" room was by Japanese standards, extremely spacious and well-appointed. The breakfast buffet was excellent.. The hotel provides a complimentary shuttle bus service between Osaka Station and the hotel. Best of all, all service personnel I interacted with were extremely friendly and professional. This was hands down the best hotel I stayed in on my 25-day Japan trip. I'm glad I somehow stumbled upon it!
by A verified traveler
Posted 10 Nov 2024
