Ratings based on 184 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
Staff was very friendly. Location is great.
Comment from Hotel Management
22 Aug 2024 by Front desk, Hotel Management
Thank you for your stayWe are glad to hear thatwe look forward to see you againIP CITY HOTEL Osaka
by A verified traveler
Very disappointing room and poor standards.
Posted 17 Jul 2024 on HotelsFor the price I paid, this was one of the worst hotels I have stayed in my life. The room was the smallest. Hardly had space to walk or keep any stuff we had. The fridge was not cold at all. We bought few boxes of yoghurt and all was spoilt the next day. We did not have any hot drinks in the room. The tv was all in Japanese language only. There was no chair to seat in the room. We could hardly even walk around the bed in the room. This is one of the most disappointing rooms I’ve ever booked considering the amount we paid.
Comment from Hotel Management
22 Aug 2024 by Front desk, Hotel Management
We are terribly soory. You chose the "Free Select Room Type by hotel " planHowever ,we should have given it more consideration.Anyway thank you for your stay
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Front desk, Hotel Management
この度はご宿泊頂き誠にありがとうございました。またのご利用をスタッフ一同心よりお待ちしております。IP CITY HOTEL Osaka
by A verified traveler
Posted 25 Apr 2024
Good location.
The lobby looks impressive but the rooms are very basic .
Nice reception staff.
Room service/cleaning was very basic: bins were emptied daily and towels were changed daily.
Room was not vacuumed for two weeks during our stay.
Free bottled water was provided daily and some green tea bags which was lovely.
There was a kettle in the room and a fridge.
Bath tub was lovely and deep ,great shower.
We didn’t come to Japan to stay in a hotel so it did what it needed to do - to provide us with a base for out stay.
by A verified traveler
Posted 25 Mar 2024
Great position.
Toilet room quality must be improved ( we could see mold on the shower curtain and in the ventilation )
by A verified traveler
Posted 16 Jan 2024
Extremely convenient to two subway lines, Shinsaibashi, and Namba station. Lots of choice for dining and shopping. Hotel is rather dated and decor needs a refresh. Overall good value for money and I’d stay there again.
by A verified traveler
Posted 14 Dec 2023 on Orbitz
by A verified traveler
Posted 21 Nov 2023
Hotel walking distance to train station and Dotonbori & shinsaibashi.
by A verified traveler
Posted 18 Nov 2023
Its ok for a short stay but not great compare to the price, had to change room two times as the toilets were clogged
by A verified traveler
Posted 14 Aug 2023 on Hotels
