Ratings based on 221 Verified Reviews

4.0 out of 5
40% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
1 out of 5
by A verified traveler

Posted 7 Aug 2024
One of my worst experiences in all of Japan. Especially the check in process. By the time I arrived which was around 11:30pm they closed the reception and made me walk to another hotel to pick up my keys and check in. The advertisement said they would have the lobby open until 12am, yet clearly had closed earlier. The room was not clean and the neighborhood was not ideal. Spend a little bit more for a better stay at another hotel.
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Great value and awesome staff, very helpful. I highly recommend this hotel. Thank you.
4 out of 5
by A verified traveler

Posted 10 May 2024
Place is very affordable, free daily toiletries such as towels and toothbrushes. Western style toilets and warm shower room. If you do not mind the noise of area, there are free earplugs at the reception. I reccomend the izakayas in the area along the strip.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
2 out of 5
by A verified traveler

Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by Staff Lee, Hotel Management
Thank you very much for using our hotel. We are happy to hear that you were satisfied with your stay. We will continue to strive every day to provide better service based on the valuable opinions of our customers. Thank you very much for taking your valuable time and posting your review.
5 out of 5
by A verified traveler

Posted 25 Feb 2024
This property is close to the subway and offers a traditional bath house.
Comment from Hotel Management
23 Apr 2024 by Staff Lee, Hotel Management
Thank you very much for using our hotel. We are happy to hear that you were satisfied with your stay. We will continue to strive every day to provide better service based on the valuable opinions of our customers. Thank you very much for taking your valuable time and posting your review.Hotel Zipang Lee
4 out of 5
by A verified traveler

Posted 17 Jan 2024
Fantastic location, great for a short stay or those in Osaka to explore. I’ll definitely be staying there again. The staff were lovely. The only thing I wasn’t to fond of was the smell of cigarettes around the elevator and hallway - it’s not the end of the world but I’m a non smoker and dislike the smell tremendously.
Comment from Hotel Management
23 Apr 2024 by Staff Lee, Hotel Management
Thank you very much for using our hotel. We are happy to hear that you were satisfied with your stay. However, we apologize for any inconvenience caused regarding the smell of cigarettes. We will continue to strive every day to provide better service based on the valuable opinions of our customers. Thank you very much for taking your valuable time and posting your review. Hotel Zipang Lee
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 Oct 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by スタッフ 高, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。 ご満足いただけたようで安堵しております。 また次回お越し頂けることを従業員一同お待ち申し上げております。