Ratings based on 236 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Great property and great services.
by A verified traveler
Posted 16 Jun 2024
Comfortable
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 18 Apr 2024
Three of us stayed in one perfectly arranged room. Our stay was exteremely comfortable and quiet and a short taxi ride to various restaurant districts. Small hotel with a focus on the rooms and the front desk. Staff was great. We would stay there again.
by A verified traveler
Posted 31 Mar 2024
Staff greeted you at the door. Fresh pajamas and slippers as soon as you enter the room. In room supplies, i.e, hairbrush, razor, bath towel, etc. We had a gorgeous view of the park right across the street
by A verified traveler
Posted 9 Mar 2024
The hotel was located outside of a park and close walking to transportation and dining. The staff was humble and treated us very well. The Room was spacious and had a nice layout. Everything we needed was provided by the hotel. We would definitely stay here again. Thank you.
by A verified traveler
Posted 28 Feb 2024
This is the friendliest staff that i have experienced in my trip. My family had a very pleasant time here.
by A verified traveler
Posted 8 Jan 2024
Hotel Shiki Utsubo is located at a quiet corner of Utsubo Park. It's walking distance to Awaza metro station and 10-15 mins ride to CBD and shopping areas including by public bus. There are some cafes and restaurants nearby including Tiger-8 and Bar Tsubame whiskey bars which are cigar friendly. Key likes about the hotel including large and clean rooms, wonderful bed and pillows, big and modern toilets, 24hr man front desk, good breakfast (although nearly same food everyday). Areas for improvement: I wish that check in time could be earlier if the room is available. The hotel did not respond to my request until the very last minute of which the answer was no. The breakfast also ended early at 9am and the staff was fussy about clearing the dining hall on time (we are tourist so obviously there are times we will wake up late). At checkout, we were informed that there was no taxi available for booking at 5am to the bust terminal to airport even though we requested the day before which the hotel staff did not inform us. But the hotel staff did his best to flag a taxi and luckily managed to get one.
Comment from Hotel Management
12 Jan 2024 by Hotel Shiki Utsubo Park, Hotel Management
Thank you very much for having stayed at Hotel Shiki Utsubo Park.We are very honored that you liked our room.We would also like to apologize for the incident at check-in and breakfast time.For early check-in, you can enter your room earlier by paying an additional fee.However, there are only 26 rooms in our hotel, and due to conflicts with other guests, it may not be possible for guests to check in at their desired time.It is possible that the staff member who responded did not understand the language, and we will share this information with the person in charge and the staff.Breakfast is provided through a partnership with another company, so we would like to discuss ways to improve it.Again, thank you very much for your valuable feedback.We are very much looking forward to your next visit.
by A verified traveler from Round Rock
Posted 30 Dec 2023
Great room, beautiful view. Spacious, nice amenities. Lovely staff, held our baggage early while we explored before check out.
Comment from Hotel Management
3 Jan 2024 by Hotel Shiki Utsubo Park, Hotel Management
Thank you very much for having stayed at Hotel Shiki Utsubo Park.We are glad that you liked the view from the hotel.Our warm hospitality awaits your return sometime soon.
