Ratings based on 1,482 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024
5 out of 5
by A verified traveler from Tustin

This traveler left a rating score only Posted 22 Dec 2024
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Nice
3 out of 5
by A verified traveler

Posted 19 Dec 2024
Very busy airport also people in rooms let there children run around in there rooms causing a noise
4 out of 5
by A verified traveler

Posted 19 Dec 2024
I will Choice it again·
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Needed a hotel to stay at to catch an early morning flight. Was at the airport and had plenty of affordable restaurants around it and a Lawson. Walked directly from. My room to the terminal the next morning.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Very convenient for late arrivals as the hotel is within airport. Comfortable and clean rooms.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Only 3 mins walking distance from Kansai airport. Staff were friendly and helpful. I will definitely stay at this hotel again.
Comment from Hotel Management
16 Dec 2024 by ホテル日航関西空港, Hotel Management
Dear guest,Thank you for your rating and comments. We are pleased that you found our location to be convenient and hope to be able to welcome you again in future.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
The hotel room was excellent and the staff gave us a free upgrade. Staff were extremely courteous and typical of Japanese service standard. What was a shame was that when we decided to go for a second night at the hotel, we were given a lower grade room and hence a lesser level of amenities and also the fittings and furnishings
Comment from Hotel Management
16 Dec 2024 by ホテル日航関西空港, Hotel Management
Dear guest,Thank you for your feedback. We hope to be able to welcome you again in future.
5 out of 5
by A verified traveler

Posted 13 Dec 2024
Alll staff were terrific.
Comment from Hotel Management
16 Dec 2024 by ホテル日航関西空港, Hotel Management
Dear guest,Thank you for your feedback. We hope to be able to welcome you again in future.