Ratings based on 988 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Well connected area. Hotel was clean with decent space in the rooms. No temperature control on the AC was the only let down, bar that, great hotel.
Comment from Hotel Management
9 Nov 2024 by ホテル京阪天満橋, Hotel Management
Thank you very much for staying at Hotel Keihan Temmabashi.We would also like to thank you for your compliments regarding our hotel's location and cleanliness.However, we apologize for the inconvenience caused by the facilities in your room. We can lend blankets and fans needed for temperature control, so please feel free to ask. We look forward to seeing you again soon.Last but not least, while you are busy,Thank you for your cooperation in writing this review.Hotel Keihan Tenmabashi staff
by A verified traveler
Posted 4 Nov 2024
Bathroom had some smell
Comment from Hotel Management
5 Nov 2024 by ホテル京阪天満橋スタッフ一同, Hotel Management
Thank you very much for staying at Hotel Keihan Tenmabashi.However, we apologize for the discomfort you experienced regarding the bathroom.We have shared your comments with our cleaning staff and have made improvements.We apologize for the inconvenience this time, and we hope you will choose our hotel again the next time you visit. We look forward to seeing you again.Finally, thank you for taking the time to post your review despite your busy schedule.All the staff at Hotel Keihan Tenmabashi
by A verified traveler
Posted 30 Oct 2024
A very nice hotel, the room was small, but we didn't have any large luggages. Just our carry-ons and backpacks. It was perfect size for those smaller bags. Right next to the subway station so it was perfect for getting around. There's also a mall 5 minutes walk from the hotel with lots of food options and stores to browse during free time
Comment from Hotel Management
31 Oct 2024 by Hotel Keihan Tenmabashi , Hotel Management
Thank you very much for staying at Hotel Keihan Tenmabashi.We are happy to receive your compliments regarding our location.We apologize for any inconvenience caused regarding the size of the room.All of our staff will continue to work hard to create a hotel where our customers can spend their time comfortably.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We look forward to seeing you again.
by A verified traveler
Posted 22 Oct 2024
There was black mold in the bathroom shower/tub ceiling
Comment from Hotel Management
23 Oct 2024 by ホテル京阪天満橋, Hotel Management
Thank you for staying at Hotel Keihan Tenmabashi.However, the bathroom in your room was not properly cleaned, and we apologize for the inconvenience.We will take your feedback into consideration and strengthen our cleaning efforts in the future.We will continue to strive to create a better environment so that our customers can have a comfortable stay.We look forward to seeing you again.Finally, thank you very much for taking the time to post your feedback despite your busy schedule.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Keihan Tenmabashi FUJIMOTO, Hotel Management
Thank you very much for staying at Hotel Keihan Tenmabashi.We are very glad to hear that you had a comfortable stay.We would also like to express our sincere gratitude for your positive feedback about our hotel.We will continue to take your kind words to heart and strive to provide sincere, attentive service.Thank you for taking the time to post your review despite your busy schedule.
by A verified traveler
Posted 19 Jul 2024
Close walking distance to shopping mall, dining, and subway station. Staff were pleasant and very helpful!
Comment from Hotel Management
19 Jul 2024 by TOYOKAWA, Hotel Management
Thank you for staying at Hotel Keihan Temmabashi Ekimae.We are very happy to receive your compliments regarding our location and service.We will continue to work hard to become a better hotel without being satisfied with the words we received.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.
by A verified traveler
Posted 18 Jul 2024
Easy access to train stations and restaurants. Room was clean and tidy
Comment from Hotel Management
19 Jul 2024 by Hotel Keihan Tenmabashi Iwasaki, Hotel Management
Thank you very much for staying at hotel Keihan Tenmabashi.We are very happy to receive your compliments regarding our hotel's location and cleaning.We will continue to strive to create even better hotels to satisfy our customers.Please use our hotel again when you are in the area.Last but not least, thank you very much for taking the time out of your busy schedule to post your review.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
3 Jul 2024 by ホテル京阪天満橋 桑田, Hotel Management
Thank you very much for staying at Hotel Keihan Tenmabashi.Thank you again for your high evaluation.We will continue to strive to create even better hotels to satisfy our customers.Please use our hotel again when you are in the area.Last but not least, thank you very much for taking the time out of your busy schedule to post your review.
by A verified traveler
Posted 23 May 2024
Very Good!
Comment from Hotel Management
24 May 2024 by ホテル京阪天満橋 桑田, Hotel Management
Thank you very much for staying at Hotel Keihan Tenmabashi.We are very happy to receive your high evaluation.We will continue to strive to create even better hotels.We look forward to seeing you again.Last but not least, thank you very much for taking the time out of your busy schedule to post your opinion.
by A verified traveler
Posted 18 May 2024
Have to increase the power points and change the power point near the table to above table. We will have to bend low to insert the kettle plug.
The full length mirror cannot be used if you open a luggage there.
Comment from Hotel Management
19 May 2024 by Hotel Keihan Tenmabashi Ekimae store Aoki, Hotel Management
Thank you for staying with us.We are sorry that the rooms at our hotel were small.We will continue to strive to be a better hotel based on our customers' opinions.Thank you for taking the time out of your busy schedule to post.
