Ratings based on 980 Verified Reviews

4.2 out of 5
71% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2025
5 out of 5
by A verified traveler

Posted 26 Nov 2024
We arrived at the hotel 2 hrs early, and the front desk person allowed us to check in. I am very thankful for the hotel staff gesture.
Comment from Hotel Management
4 Dec 2024 by Front desk, Hotel Management
Thank you for using Hotel Hanshin Osaka.We would also like to thank you for the compliments to our staff.We will continue to do our best for your enjoyable stay in the future.On behalf of the whole staff, we look forward to your next stay.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
OK
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Very close to the station
Comment from Hotel Management
3 Nov 2024 by Front desk, Hotel Management
Thank you for staying at Hotel Hanshin Osaka and for your pleasant comment.Our hotel is right next to the JR Fukushima station on the Osaka Loop Line, and also near JR Tozai Line and Hanshin Line. It is accessible for both business and touristic purposes.We will strive to better our hospitality for your continued support.We hope for your next visit.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
I had mistakenly booked a room with only one bed. The hotel staff were very friendly and polite and helped me arrange for a new room with more beds and guided me through the new charges which were very affordable. We had a wonderful stay despite the initial stress. The hotel is very close to Shin-Fukushima station and getting around was easy! The hotel was very clean and quiet after a long day of site seeing. Would highly recommend!
Comment from Hotel Management
2 Nov 2024 by Front desk, Hotel Management
Thank you for using Hotel Hanshin Osaka.We would also like to thank you for the compliments to our staff.The feedback from our guests is very encouraging.We will continue to do our best for your enjoyable stay in the future.On behalf of the whole staff, we look forward to your next stay.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Close to public transport and a wide variety of eating options. The breakfast is good
Comment from Hotel Management
2 Nov 2024 by Front desk, Hotel Management
Thank you for staying at Hotel Hanshin Osaka.We would also like to thank you for your feedback.We are very pleased that you are satisfied with your stay.We will continue to do our best.We look forward to your next stay.
4 out of 5
by A verified traveler

One night after 19 hour journey

Posted 19 Oct 2024 on Hotels
Only stayed a night but location seemed good it was clean and spacious. Slept well.
Comment from Hotel Management
25 Oct 2024 by Front desk, Hotel Management
Thank you for staying at Hotel Hanshin Osaka.We would also like to thank you for your feedback.We are very pleased that you are satisfied with your stay.We will continue to do our best.We look forward to your next stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024 on Hotels
3 out of 5
by A verified traveler

Posted 19 Oct 2024
The location of the property for train station ease was convieniant. Need to walk a bit to get to less busy, cleaner feel. Breakfast buffet was very average. It was presented nicely but the variety was not great and the eggs were a strange runny texture.
Comment from Hotel Management
25 Oct 2024 by Front desk, Hotel Management
Thank you for staying at Hotel Hanshin Osaka.We would also like to thank you for your feedback.We are very pleased that you are satisfied with your stay.We will continue to do our best.We look forward to your next stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024 on Hotels