Ratings based on 744 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Short walk to station. Staff not quite fluent with English. We had a medical condition and needed to get to hospital or clinic and the reception struggled to understand and support us. We could see their effort but the language barrier was evident. A lot of freebie to take at the lobby. Kids play room rather basic. Three arcade machine and table tennis table.
by A verified traveler
Posted 14 Oct 2024
They were incredibly helpful and friendly. We had left something in our closet and came back a week later and they had held on to it for us. My husband is vegetarian and the waitress in the restaurant made sure to inform him of everything that was safe for him to eat at the buffet.
by A verified traveler
Posted 8 Oct 2024
by A verified traveler from Culver city
Posted 12 Sep 2024
Great hotel with free drinks!
by A verified traveler
Posted 6 Sep 2024
by A verified traveler from Hayward
Posted 27 Jul 2024
by A verified traveler
Posted 19 Jul 2024
Great amenities
by A verified traveler from Yokohama
Posted 11 Jul 2024
All good except that the room was a bit small for luggage opening
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024 on Hotels
