Ratings based on 539 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
The hotel is excellent with onsen. The facilities and amenities are great, clean and well maintained. The area has a supermarket and pharmacy, but lack of restaurant options.
Comment from Hotel Management
19 Nov 2024 by Henn na Resort &Spa Kansai Airport, Hotel Management
Thank you for using Henn na Resort &Spa Kansai Airport. Thank you for your compliments on our spa.We will continue to strive to be a hotel that "changes" and evolves.We look forward to seeing you again.
5 out of 5
by A verified traveler from Folsom

Posted 16 Nov 2024
Easy check in with dinosaurs! Beautiful view of ocean, great location 1 train stop away from airport- onsen was great, beautiful view of ocean!
Comment from Hotel Management
16 Nov 2024 by Henn na Resort &Spa Kansai Airport, Hotel Management
Thank you for using Henn na Resort &Spa Kansai Airport.Thank you for your compliments about our hotel's front desk staff, dinosaurs, scenery, and hot springs. We will continue to strive to be a hotel that "changes" and evolves.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Clean
Comment from Hotel Management
2 Nov 2024 by Henn na Hotel Kansai Airport, Hotel Management
Thank you for staying at our hotel!We will always be waiting for your visit!!
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Prefer the bay view for certain
Comment from Hotel Management
2 Nov 2024 by henn na hotel, Hotel Management
Thank you very much for staying at the Henn na Hotel Kansai Airport.We would also like to express our sincere gratitude for your kind words and rating.We are very happy to see that you had a comfortable stay at our hotel.We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Check in was easy if you did the pre check in and got the QR code. The price was very reasonable. Room was clean. We didn’t enjoy the Onsen but it looks very convenient. The breakfast was excellent
Comment from Hotel Management
19 Oct 2024 by 変なホテル関西空港, Hotel Management
Thank you for your feedback. We are really happy to know you had great time in our hotel. And we are looking forward to seeing you again.
5 out of 5
by A verified traveler from Easton

Posted 11 Oct 2024
Not super close to the train station, but walkable. Perfect place to stay as a starting off point to other towns, w car rental near by.
Comment from Hotel Management
12 Oct 2024 by Henn na Hotel Kansai Airport, Hotel Management
Dear GuestThank you very much for staying at the Henn na Hotel Kansai Airport.It takes about 10 minutes to walk from the station, but it is only one stop away from Kansai Airport Station, so it is well-accessible and has been highly praised by many guests.There are other shopping facilities nearby, so it is an ideal place for your trip without any inconvenience.We look forward to your visit.Henn na Hotel Kansai Airport
4 out of 5
by A verified traveler

Posted 22 Sep 2024
The property was in great condition. The dinosaur check-in was cute. It was near the train station, but we arrived after midnight, the trains weren't running, and the taxi cost $40 from Kansai. The beds could be a little softer.
Comment from Hotel Management
23 Sep 2024 by Henn na Hotel Kansai Airport, Hotel Management
Thank you very much for choosing Henn na Hotel Kansai Airport as your accommodation.Thank you for your valuable feedback regarding the bed.We will carefully review this content and strive to improve it in the future.We hope that you will choose our hotel again when you come to Osaka.We look forward to your visit.
5 out of 5
by A verified traveler from Phoenix

Posted 21 Sep 2024
Proximity to airport and shopping center nearby. Easy to commute to other places too.
Comment from Hotel Management
21 Sep 2024 by Henn na Hotel Kansai Airport, Hotel Management
Thank you for using Henn na Hotel Kansai Airport.Thank you for complimenting the location of our hotel.We will continue to strive to be a hotel that "changes" and evolves.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 30 Aug 2024
The onsen was very good and had a very cute cafe.
Comment from Hotel Management
30 Aug 2024 by Henn na Hotel Kansai Airport, Hotel Management
Thank you very much for staying at Henn na Hotel Kansai Airport.I'm glad you were satisfied with the hot springs and cafe.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 4 Aug 2024 on Hotels
Henn is a very clean and comfort hotel. The onsen is great and with a sea view. Walkable distance from the Rinku City Station. A big supermarket is nearby. Overall, Henn na hotel is a very good place to stay.
Comment from Hotel Management
5 Aug 2024 by 変なホテル関西空港, Hotel Management
Thank you for using Henn na Hotel Kansai Airport.I'm glad that you were satisfied. We look forward to serving you again.