Ratings based on 997 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 30 Jun 2024
The entire hotel had a terrible and unbearable smell with the air conditioning barley working, walking into the bathroom it stunk like dead fish and the floor of the room was foul. Dont recommended whatsoever only good thing was the included breakfast in the morning.
Comment from Hotel Management
2 Aug 2024 by Hearton Hotel Kita Umeda Takano, Hotel Management
Thank you for sharing your review with us.We are making improvements with our smell.We will continue our effort to provide the best service for our guests.
4 out of 5
by A verified traveler

Posted 29 May 2024
Overall is good stay. But there is a stink smell when first entered into the room.
4 out of 5
by A verified traveler

Posted 18 Apr 2024
Great hotel for the proce
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
5 out of 5
by A verified traveler

Posted 12 Dec 2023
Hotel was only a five minute walk from the station. Area was nice and quiet. Hotel was clean and amenities near the front desk. Room was good for two, but a little small, more like a boutique room. The bed was a little hard but I dealt with it. Only stayed in the room to sleep.
4 out of 5
by A verified traveler

Posted 7 Dec 2023
Value for money for this location. Quite close to the station.
5 out of 5
by A verified traveler

Posted 7 May 2023
The Hearton hotel is a great option for Ōsaka as it is a very comfortable and affordable hotel with super nice staff and amenities. It is very close to numerous restaurants and the Osaka Train station.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2019 on Hotels
2 out of 5
by A verified traveler

Posted 14 Nov 2019
Front desk staff asked to copy passport. However, they ha
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2019 on Hotels