Ratings based on 78 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
nice place to stay if you are not with children. location is great. tons of restaurant around. The hotel is full of essence smell. You can't blame since their hotel name is Zen. another thing is you do have change a new key card every day, but it is not really bothering me.
by A verified traveler
Posted 18 Dec 2023 on Hotels
by A verified traveler
Posted 3 Oct 2023
A quiet love hotel down a side street in Nambo. It is in the heart of the tourist area with countless dining options and lots of shopping to be found! The subway/train station is about a 5 minute walk away, making it a very easy hotel to get to and from. We caught our train to Kansai Intl after our stay with ease. Definitely recommended!
by A verified traveler
Posted 30 Mar 2023
the screen on the jacuzzi didn't work, the furniture was really dusty.
the A/C wasn't working for us - although here was a window we opened for ventilation.
If you aren't a fan of smoke smell, you might want to look elsewhere. we didn't mind it - but it was borderline too strong of a smell for us. to be fair we did opt in for a smoking room - so I didn't expect for it to smell like flowers!
by A verified traveler
Posted 1 Nov 2022
nice hotel
by A verified traveler
Posted 19 Jan 2020
by A verified traveler
Posted 30 Oct 2019 on Hotels
very bad experience! Awful service, bad room condition. Front desk lady doesn’t speak any English or Chinese. Very rude. Made fun on guests. The room has disgusting smell. They gave us a smoking room, our booking was are non smoking
by A verified traveler
Posted 15 Oct 2019 on Hotels
by A verified traveler from Australia
Posted 15 Jun 2019
Great location, very clean. The staff were helpful and breakfast was delicious
by A verified traveler
Posted 17 Apr 2019
