Ratings based on 27 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Way too noisy....avoid if you like to sleep
Posted 18 Nov 2019 on HotelsWay too noisy, the apartment is on the 4th floor and sandwiched between 2 railway tracks at window level. If you plan on sleeping stay elsewhere, we were booked in for 4 nights and moved out after the first night. Terrible. We then booked into a normal chain hotel (which was cheaper) less than a mile away and 100% better.
by A verified traveler
Posted 2 Aug 2019
The place is clean and room for 5 people. The washer/dryer is difficult to use. We washed our clothes and can't find the function to dry the clothes. Wish the owner would have the instruction on how to use the dryer function.
by A verified traveler
Posted 29 Mar 2019
Comment from Hotel Management
30 Apr 2019 by Tomarunen Osaka, Hotel Management
御宿泊頂き誠に有難うございます。
またのお越しをお待ちしております。
by A verified traveler
Posted 27 Nov 2018 on CheapTickets
- Property can use better cleaning, particularly in Japanese standard. Lots of dust, cups had stains that could be washed off.
- Amenities were provided but not very usable. E.g., kitchen did not equip with sufficient utensils for cooking. Washer/dryer on outside balcony facing railroad track gathered dust.
- Room was quite noisy but we were surprising not impacted. We were probably really tired.
Comment from Hotel Management
27 Nov 2018 by Concierge, Hotel Management
Thank you for staying our room.
Oh...very sorry...I was letting you feel uncomfortable.
Based on your opinion, we will continue to make better room.
Thank you for your opinion.
by A verified traveler
Posted 25 Nov 2018
Comment from Hotel Management
27 Nov 2018 by Concierge, Hotel Management
Thank you for staying our room.
Based on your opinion, we will continue to make better room.
Thank you for your opinion.
by A verified traveler
Posted 27 Oct 2018
Comment from Hotel Management
27 Oct 2018 by Manager, Hotel Management
Hello
Thank you for staying our room!!
If you have any chance coming Osaka again, please check our room again.
We hope we will meet you again in future.
by A verified traveler from Brisbane
Posted 24 Oct 2018 on Wotif
No internet - such an inconvenience for tourists. And a costly one for international visitors. Why not just charge a little bit extra and include it? Bins weren’t clean. Big book of rules of what not to do, rather than help with what was around in the local area.
Comment from Hotel Management
25 Oct 2018 by Manager, Hotel Management
Thank you for staying our room.
by A verified traveler
Posted 19 Oct 2018 on Hotels
Super close to Nakazakicho metro station, very cosy for family stay. There’s supermart just closeby, and around 10 mins walk to Umeda or Osaka Station.
Comment from Hotel Management
20 Oct 2018 by Manager, Hotel Management
Thank you for staying our room!!
If you have any chance coming Osaka again, please check our room.
Thank you to write review for us.
Kind regards
by A verified traveler
Posted 21 Jul 2018
Comment from Hotel Management
23 Jul 2018 by Manager, Hotel Management
Thank you for writing review our room.
If you have any chance coming Osaka again, please check our room^o^
Thank you for staying our room!!
by A verified traveler
Disappointing Stay in Liz's Guest House
Posted 15 May 2018I would not recommend booking or staying in Liz's Guest House in Osaka. Liz had poor communication prior to my stay and addition to that there are several reasons I am giving a negative review:
1) The home is not as pictured. The pictures advertised online make it seems much larger, with multiple rooms.
2) The wifi was very unclear and was not in the instruction booklet left on the table. I did not have wifi for the first whole day which made my first day in Osaka difficult to coordinate.
3) Lastly and most importantly, there were 2 hairs in the sheets of the bed (not mine). 1 hair was in the twin bed and 1 hair in one of the larger beds. This means the sheets were not cleaned properly.
I expressed my concern to Liz over the private message last week after my trip ended, but she has yet to respond.
I would highly recommend going with another place on expedia and not booking this one.
Comment from Hotel Management
25 May 2018 by Liz Nakazaki-cho, Hotel Management
ご宿泊頂き有難うございました。
頂きましたご意見を今後の宿泊施設の改善に役立てたいと思います。
有難うございます。
