Ratings based on 503 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Big room with all the hotel accessories available, friendly staff.
by A verified traveler
Posted 21 Dec 2019 on Hotels
by A verified traveler from Dallas,TX
Posted 18 Nov 2019
Our room was massive! There was a slot machine, a flat screen TV, speakers, a king bed, a huge bathroom with a shower and a bathtub, and so much more. They offer a sprawling menu with reasonable prices, as well as free amenities in your room, such as a toothbrush and tooth paste, a face mask, a hair mask, razor, etc.
This was a GREAT hotel and the location was wonderful. Walking distance from the station and such a quiet, nice little neighborhood. I also recommend stopping at the "Keyhole" coffee shop for breakfast one morning. Its a great little place down one of the side streets by the station, run by a sweet little couple. Great food and AMAZING fresh brewed coffee.
by A verified traveler
Posted 11 Sep 2019
The hotel is fine.
by A verified traveler
Posted 8 Jul 2019 on Wotif
My partner went to use the shower only for the shower head to fall off. There was mould on the walls of the bathroom. There was a slot machine that you couldn't cash out of right next to the bed as well. The room looked nothing like what was pictured. The overall feel was very dingy and poorly maintained.
by A verified traveler
Posted 24 May 2019 on Hotels
Huge room, very very clean and great stuff, definitely would stay again
by A verified traveler
Posted 15 May 2019
The room was incredible! It is so big and very affordable on a budget. I got a couple high priced hotels throughout my trip in Tokyo, and not one had the space or comfort as Grand Fine Hotel. Do not be intimidated by, "love hotel". Nothing crazy happens, unless you want it to. In your own room that is. Walls are sound proof, and I woke up able to jam to my music getting ready like back home. Staff was incredibly lovely and helpful. Don't think twice
by A verified traveler
Posted 13 May 2019 on Hotels
by A verified traveler
Posted 6 May 2019
Nice staff and friendly. The try hard to help, that was the positive
The negative, difficulty to communicate, other than the manager none can speak English. The morning I was checking out I did not find anyone who can speak English.
by A verified traveler
Mis sold Adult hotel paid by an hour. Stay away!
Posted 4 May 2019 on HotelsNow I know what Adult Only means when advertised on Hotels.com, when entered the room found a vibrator near the headrest. Totally disgusting experience, needed to find another hotel as could not stay in the place paid by an hour. My cousin and me booked another hotel for a stay. Contacted Hotels.com to claim they are mis-selling this place, they said they will come back to me but nobody ever did. Just said we will contact the hotel and will get back to you. Took a picture of the room and vibrator. Forgot to mention - no windows. If anyone interested, please see below
