Ratings based on 29 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2019 on Hotels
Very nice accommodation in a good location.
My only negative comment is that the air conditioning in both our rooms was much too noisy.
by A verified traveler
Excellent location
Posted 21 Mar 2020 on HotelsWe were very happy with the location as it is close to Tennoji station. Also withing walking distance of other tourist attractions we wanted to visit. Bath room was awesome! There was a draft in the bedroom tho.
Comment from Hotel Management
22 Mar 2020 by Ryo, Hotel Management
Dear Desiré,
Thank you very much for your stay at FDS Tennoji Hotel. We're glad to hear that you satisfied with location and accessibility to various tourist spots. Indeed, many guests who stayed at this accommodation evaluates these points positively. Meanwhile, we're very sorry for the inconvenience you had at the bedroom. we would like to consider this with our staff and see what we can improve, such as add more insulation. Again, we strongly appreciate your visit to FDS Tennoji Hotel. Thank you.
by A verified traveler
Posted 28 Feb 2020
フロントは有りませんが不自由は致しませんでした。
Comment from Hotel Management
14 Mar 2020 by Ryo, Hotel Management
この度は、FDS天王寺ホテルをご利用いただきまして、誠にありがとうございました。
フロントデスクのない無人施設の仕様に、不自由なくご滞在いただけましたこと、安堵いたしました。
また、お客様のご評価が概ね肯定的だった点も、スタッフ一同嬉しく存じます。
改めまして、天王寺近辺であまたある宿泊施設のうち、当施設をお選びいただきましたこと、
厚く御礼を申し上げます。
by A verified traveler
Posted 22 Feb 2020
Comment from Hotel Management
23 Feb 2020 by Ryo, Hotel Management
Dear Value Guests,
Thank you very much for staying at FDS Tennoji Hotel. While we're relieved that your stay at the accommodation was fairly positive, we strongly regret failing to receive maximum score 5: your evaluation was 4 out of 5.
We would like to make any improvement we can and aim to provide our customers with even higher levels of satisfaction. We hope that you will provide us with an opportunity to welcome you back in the future. Thank you very much for staying and leaving a feedback for us.
by A verified traveler
房間不大但小巧乾淨
Posted 20 Jan 2020 on Hotels房間小巧乾淨，該有的都有，除了有洗衣機，廚房還有提供簡單調料，對於要待很多天的旅客算是不錯的選擇
Comment from Hotel Management
18 Feb 2020 by Ryo, Hotel Management
Dear Chi Peng,
We would like to express our greatest thanks for staying at FDS Tennoji Hotel. We also appreciate your detailed feedback as this makes us easier to review what're our accommodation's advantages and disadvantages.
As mentioned in your feedback, it may be true that well equipped kitchen tools as well as other furniture and amenities will be convenient and comfortable for those who'll stay in a long period. A sense of room being well-equipped is what we've been focused in managing the accommodation, thus we're very glad that our approach wasn't wrong.
Meanwhile, we're sorry that you had an inconvenience in small room. It's true that the room is quite compact, but it's difficult to expand the room as this may take great amount of cost and time.
Anyway, we eagerly anticipate your next visit and look forward to serving you again. We would like to express our sincere thanks for choosing our place.
Sincerely yours,
by A verified traveler
Posted 14 Jan 2020 on Hotels
比想像中好多，高性價比，值得推介～房間大快乾淨
Comment from Hotel Management
18 Feb 2020 by Ryo, Hotel Management
Dear CHOK HIM,
Thank you very much for your stay at FDS Tennoji Hotel and leaving your comments on what you felt at the accommodation. Also, we're very sorry for the late reply.
We're very glad to hear you enjoyed your stay and we're very happy for you syaing that our accommodation is well worth recommendation. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thanks a lot and best wishes!
Sincerely yours,
by A verified traveler
Posted 13 Jan 2020
Comment from Hotel Management
18 Feb 2020 by Ryo, Hotel Management
Dear Value Guests,
Thank you very much for your stay at FDS Tennoji Hotel. while we're relieved to see that you satisfied with your stay, we regret missing to fully satisfy you as your evaluation was 4 out of maximum 5 score.
We hope you will give us another chance during your future trips. Thank you for your feedback and many apologies for the late reply.
Sincerely yours,
by A verified traveler
Posted 12 Jan 2020 on Hotels
Comment from Hotel Management
12 Jan 2020 by Ryo, Hotel Management
Dear Value Guests,
The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your quick follow-up and kind comments. Your favorable comments, especially rating maximum score 10 for your stay at our accommodation, has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thank you.
Sincerely yours,
by A verified traveler
Posted 5 Jan 2020
Comment from Hotel Management
7 Jan 2020 by Ryo, Hotel Management
Dear Value Guest,
Thank you very much for your review. The Management and Staffs would like to thank you for the wonderful evaluation. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit!Thank you for your favorable feedback. It really means a lot to us and it warms our hearts! We look forward to your next visit.
Sincerely yours,
by A verified traveler
Posted 25 Dec 2019
Comment from Hotel Management
27 Dec 2019 by Ryo, Hotel Management
Dear Guests,
Thank you very much for choosing our FDS Tennoji Hotel among numbers of accommodation at Osaka city. We also appreciate your review.
It's a great honor to receive this kind of max-score evaluation. Your favorable comments has warmed our hearts and we will strive for excellence in our service.
We eagerly anticipate your next visit and look forward to serving you again.
If you like Osaka, and have another opportunity to visit again, please don't forget that we'll be very welcome to extend our hospitality to you. Thank you very much for your stay.
Sincerely yours,
