Ratings based on 191 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Everything was wonderful. Besides our room being very hot. Seeing corporate control the air conditioning. The front desk couldn’t do anything. Was sweet enough to allow us to use a fan for our room.
Comment from Hotel Management
19 Nov 2024 by フロントスタッフ ニナ, Hotel Management
Thank you for staying at Hotel Eins Inn Umeda Higashi. We apologize for any inconvenience caused by the air conditioning. It can be difficult to adjust in the spring and fall, so we recommend that you rent an electric fan or open the window a little. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
18 Oct 2024 by フロントスタッフ 菅田, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi.All of our staff look forward to welcoming you back again.
by A verified traveler
Posted 22 Sep 2024
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Comment from Hotel Management
27 Sep 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi.All of our staff look forward to welcoming you back again.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi.All of our staff look forward to welcoming you back again.
by A verified traveler
Posted 20 Aug 2024
Overall, the hotel was okay. We were a little disappointed with the small room size and found out after arrival that some of the photos in the advertisement were of other locations around Osaka. Seemed a tad misleading. Staff was friendly and helpful and the hotel was very clean and well maintained.
Comment from Hotel Management
1 Sep 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi.The photos on our homepage are photos of the room interior and nearby attractions. Some attractions may be a little far away and require you to take the tram.All of our staff look forward to welcoming you back again.
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by フロントスタッフ 菅田, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi. We also appreciate your compliments. All of our staff will continue to work hard to make our guests' stay even more comfortable. We look forward to seeing you again.
by A verified traveler
Posted 17 Apr 2024 on Hotels
Comment from Hotel Management
19 Apr 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi. We also appreciate your compliments. All of our staff will continue to work hard to make our guests' stay even more comfortable. We look forward to seeing you again.
by A verified traveler
Posted 12 Apr 2024
Tha staff were lovely and very personable and some tried to understand English and give me Japanese lessons
Comment from Hotel Management
19 Apr 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi. We also appreciate your compliments. All of our staff will continue to work hard to make our guests' stay even more comfortable. We look forward to seeing you again.
by A verified traveler
Posted 12 Apr 2024
Overall it’s was good but the drinking water facility was not so good. They only give one bottle of water during your check in and that’s all. After that you have to refill it yourself from the water server or buy another bottle.
I was on 8th floor and the water server was on the 2nd floor, which I thought was inconvenient. Putting water server on every floor would have been better. I enjoyed their breakfast though.
Comment from Hotel Management
12 Apr 2024 by フロントスタッフ ニナ, Hotel Management
Thank you very much for staying at Eins Hotel Umeda Higashi .Each person can receive a free bottle of water when checking in, and you can also receive free water from the water dispenser on the second floor during your stay. There are large disposable cups next to the water dispenser, which can also be used for free.We are very sorry that our equipment did not meet your needs. We will refer to your suggestions.We look forward to seeing you again.
by A verified traveler
Very Nice Budget Hotel
Posted 23 Mar 2024 on HotelsWe've stayed at this hotel before. It's only a short taxi ride from Osaka main station. The metro is only 5-6 min walk straight up the road and 30 metres past the metro station is a hidden gem - an undercover shopping street which must be at least a mile long (1.5 kilometres). The breakfast is Japanese style but will try and help with toast. The rooms are compact as all Japanese budget rooms are.
Comment from Hotel Management
2 Apr 2024 by フロントスタッフ 何, Hotel Management
Thank you very much for staying at Hotel Eins Inn Umeda Higashi. We also appreciate your compliments. All of our staff will continue to work hard to make our guests' stay even more comfortable. We look forward to seeing you again.
