Ratings based on 1,160 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jan 2025
Great place to stay, central to nightlife and points of interest.
5 out of 5
by A verified traveler

Posted 5 Jan 2025
Very nice rooms, spacious, clean and quiet. Full bath tub! Couldn’t use the spa because of tattoos. Seems like an old custom that needs to change. Helpful to be able to leave baggage because strict check in times. Walkable to train station and Family Mart and shopping. Loved it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 2 Jan 2025
This property is located in a perfect area for sightseeing and enjoying various dining experiences. We really loved this hotel and the public bath available at night. It was a great way to relax our bodies after a full day of walking.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2025
1 out of 5
by A verified traveler

Posted 31 Dec 2024
So terrible service
4 out of 5
by A verified traveler from Toronto

Posted 29 Dec 2024
This hotel is conveniently located within walking distance to Dotonbori, restaurants, and metro stations. Family Mart is connected to the hotel, with Lawson and 7 Eleven across the street so convenient for the late night snack runs. Because it is located near the tourist area, the surrounding streets are dirty, and noisy at night so may be difficult to sleep for light sleepers. We enjoyed the free ice pops, Yakult, and ramen, but the onsen is nothing much to rave about. It’s small and the change rooms don’t have towels, so make sure to remember to bring your own from your room. Staff are friendly and ready to help, but you may need a translator app as sometimes English is limited. Rooms are small, especially the shower, but we were rarely in the hotel as we were mostly out exploring. The bed is comfortable enough but the pillow is a bit on the harder side. Recommended for a budget hotel
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Only one thing I want to bring up is the room temperature. It was 27°C when we walked into our room. It was too warm. It toke us quite a while to cool down. Everything else was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2024
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Lovely hotel. Felt the onsen water could have been cleaner and hotter. Thanking the cleaners for their impeccable job.