Ratings based on 268 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Daily breakfast included and was very good with a wide variety. Room was clean and spacious for a Japanese hotel. Convenient location to Shin Osaka Station.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Very good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Very value for money. Room is big for its price. Good breakfast. Clean room. There is a short-distance walk (about 6-8 minutes) from Shin Osaka Station but managed to locate it easily with the instruction from hotel. Enjoyed the stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Staff was pleasant and professional. The room we stayed in was clean and very tidy. My kids mentioned how much they enjoyed the hotel.
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Nice hotel near train station, very convinient. Breakfast is included but very basic
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Good hotel for the price
3 out of 5
by A verified traveler from SAN GABRIEL

Posted 4 Nov 2024
Location is fairly close (10 min walk), but don’t trust Google maps to give you good directions to get there from Shin-Osaka Station. Take the South Gate to get to the correct side. Do not exit the East Gate, which will take you on the opposite side of the railroad tracks.
5 out of 5
by A verified traveler from SEATTLE

Posted 26 Oct 2024
Not very luxurious, but totally adequate for our needs. Not enough pillows, but front desk provides more upon request. The breakfast buffet was pretty good. Hotel is very near Shin-Osaka station which is very convenient. Our room was on the back side of the building, hence above the train tracks. We didn't mind the train noise at all, and kind of missed it after we left.