Ratings based on 39 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 12 Aug 2024
Staff were very helpful and welcoming
Comment from Hotel Management
13 Aug 2024 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 5 Jul 2024 on Orbitz
We stayed 2 nights. The best thing of this hotel is the location, close to Dotonbori so we didn't need to take any trains. This hotel is pretty basic, our room was super small, the bathroom also was small. Again, for us it was the location the most important thing, therefore we didn't spend much time in the room. There was a 7 eleven very close to the hotel, so that was good too.
Comment from Hotel Management
6 Jul 2024 by ERIC, Hotel Management
Thank you for choosing our hotel from amongst the many accommodation options available.Thank you for taking the time to provide feedback on our service.We apologise for any inconvenience caused.Our goal is to provide you with a safe and comfortable accommodation environment.We look forward to your continued patronage of our hotel.
by A verified traveler
Posted 20 Jun 2024
The staffs are nice and polite. We had a bit problem with the check-in process but they were very helpful and helping us trough.
Comment from Hotel Management
21 Jun 2024 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 12 Jun 2024
Wonderful staff with great service. Shower and bathroom are great. Walking distance for a lot of train stations to help get around fast. Located close to Tsūtenkaku with lots of food options. One downside was that the bed kind of blocked the mini fridge but other than that, excellent place for the price.
Comment from Hotel Management
13 Jun 2024 by ERIC, Hotel Management
Thank you very much for staying at the Osaka Shin-Imamiya Hotel. We would also like to thank you again for taking time out of your busy schedule to write your comments. Based on the feedback we have received, we will continue to improve our services to make them even better. We hope you will not be disappointed and will be happy to welcome you back to our hotel again.
by A verified traveler
Posted 26 Feb 2024 on Wotif
Was absolutely delighted to stay here. At first coming from a western country it’s a shock but after the first night it’s rather comfortable. More so than the share stays and other hotels. Was a great place definitely go back. Only kettle in the room but Japan is all about dining out so great to spend the day out and come back to sleep.
Comment from Hotel Management
29 Feb 2024 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Great location
Posted 10 Dec 2023 on HotelsComment from Hotel Management
11 Dec 2023 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 5 Dec 2023
Comment from Hotel Management
7 Dec 2023 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 2 Dec 2023
The staff were super friendly and helpful which made our check-in smooth. They asked all our questions patiently (staff could speak english or they try their best to) and helped us store our delivered luggages directly to our room.
The room itself was okay. It was a little dusty especially the air conditioner vents (yes it was very visible) and they only had 1 pillow per bed.
Convenience wise, it was a 10 minute walk to Shin-Imamiya station East Exit entrance (the station itself is in the Osaka loop line so it was convenient to go to Osaka station and USJ!)
Overall the stay was worth it for the price.
Comment from Hotel Management
7 Dec 2023 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
6 Nov 2023 by ERIC, Hotel Management
Thank you very much for your stay at Check-in Osaka Shin-Imamiya Hotel Osaka and for your kind feedback.Your kind words are an encouragement to us.We are very happy to hear that you are satisfied with our services.We will continue to strive for even more attentive service in the future.We look forward to welcoming you again.
