Ratings based on 206 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2024
It was ok
by A verified traveler
Posted 2 May 2024
fair
by A verified traveler
Posted 31 Mar 2024
Cannot use the tv in the common are, one man from staff clipped his toenails in the area you eat and cook! - 2 of the 4 toilets not working.
The rest of the staff was very nice.
by A verified traveler
For the love of all things holy do not stay here
Posted 30 Mar 2024 on HotelsI have no idea why this hostel has a high score on this site. It is absolutely disgusting. Black mold in the showers. Bed sheets and mattresses have visable disgusting stains. The bathrooms have the same smell as camping site public bathroom
Its also completely unsafe. I woke up at 3 am to use the bathroom only to find a homeless man cleaning himself. The front door of the hostel is unlocked at night meaning anyone can come in.
Sure the hostel is close to the jr station. But given option of staying here again or a safe clean hostel 15 minutes away from a station. I would choose the cleaner and safer hostel every time.
by A verified traveler
Posted 29 Mar 2024
Very nice hostel! Very close to tsuruhashi station, and there's a convenience store right next door. Check in was quick and easy, and the areas are bigger than the pictures make it seem. Everything was clean and comfortable, definitelly recommend!
by A verified traveler
Posted 24 Nov 2023
Very nice hostel. All the beds come with curtains. The common room is big and has a kitchen/fridge/microwave but no cooking stove. The bathrooms are kept clean. A few stains on the carpet/chairs but nothing serious. Overall a good hostel and i will come back :)
Comment from Hotel Management
24 Nov 2023 by t, Hotel Management
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hostel. It's wonderful to know that you appreciated the curtains on the beds, the spacious common room with kitchen amenities, and the cleanliness of the bathrooms.We take note of your mention about some stains on the carpet and chairs, and we appreciate your understanding. Your feedback is valuable to us, and we'll make sure to address these minor issues to enhance the overall experience for our guests.We look forward to welcoming you back on your next visit! If you have any specific suggestions or preferences for your future stays, please feel free to let us know. Safe travels, and thank you for choosing our hostel!
by A verified traveler from Canada
Posted 4 Jul 2019
We booked a private room for 2, it was very nice. It felt very safe. The location is great , 3 min walking distance from tsuruhashi station. There is also a convenience store downstairs open 24/7.
You are not allowed to eat /drink in the room. Also , you have to be quite in the room since its a dorm.
The biggest con is that there is no elevator, we had a huge bag to carry up to the second floor!
You can always ask help if needed.
Comment from Hotel Management
6 Jul 2019 by Sun , Hotel Management
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!
by A verified traveler
Phenomenal stay
Posted 17 Jun 2019 on HotelsOur first time to Japan and we couldn't have found a better place. Conveniently located near the metro stations and ticket discount store. Onsen and Life super market 10-15 min walk. Friendly staff.
Comment from Hotel Management
18 Jun 2019 by Sun , Hotel Management
Thank you for sharing your grate review!
We are glad to hear that you were satisfied with our services.
We hope we was able to help you to enjoy staying Osaka.
Also I will see you later hopefully.
by A verified traveler
Acceptable dorm hotel
Posted 27 May 2019 on HotelsThis is a dormitory style hotel. If you want you can interact with new faces quite a fair bit. Most of the rooms are on the 2nd and 3rd floors, but there isn't an elevator. However, if you are backpacking it shouldn't be that much of a problem. The nearby facilities are pretty okay. Food are just a few steps away. And the premises have a washing machine + dryer, makes it convenient for travellers that are staying for long period of time.
Comment from Hotel Management
27 May 2019 by Sun , Hotel Management
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!
by A verified traveler from Bangkok, Thailand
Posted 21 Mar 2019
Clean, Convenience, good hospitality, near train station
Comment from Hotel Management
23 Mar 2019 by Sun Village Tsuruhashi, Hotel Management
We were delighted to read your good review of our guest house! We appreciate your patronage and look forward to having you back again soon.
