Ratings based on 482 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Great strategic location, with a convenient store right across and a 7/11 around the corner, it was incredibly helpful. the staff was amazing, super helpful and friendly. they offer luggage transportation services which was very convenient for us as well.
Comment from Hotel Management
11 Dec 2024 by BSPK Front desk, Hotel Management
Thank you for selecting us out of the many possible places here.We are happy that you like the location.We are looking forward to seeing you again next time.
by A verified traveler
Posted 10 Dec 2024
Safe and clean accommodation. Very friendly staff.
Comment from Hotel Management
10 Dec 2024 by BSPK, Hotel Management
当ホテルをご利用いただきありがとうございました。またお会いできる日をたのしみにしております。
by A verified traveler from Niagara Falls
Posted 5 Dec 2024
The room is clean and we have no problem with the WiFi. Also there’s a large common area for groups to chill/ hang out. Staffs are friendly and helpful. Will definitely book again if come back to Osaka.
Comment from Hotel Management
5 Dec 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you for staying our hotel ! We are glad that you were satisfied. Please come and stay with us again when you come to Osaka! We look forward to seeing you.
by A verified traveler
Posted 4 Dec 2024
Excellent location - convenience stores right across the hotel, dining area for guests to eat their takeout meals, 10 minute walk to Dotenbori, and 5 minute walk to metro station. The rooms were small room but comfortable.
Comment from Hotel Management
4 Dec 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you very much for using our hotel. We are also very happy to receive your warm comments. Your words of praise are a great encouragement to all our staff and we are pleased to continue to strive even harder. Please use our hotel again! We look forward to seeing you again.
by A verified traveler
Posted 2 Dec 2024
Great location, friendly staff, and clean property
Comment from Hotel Management
2 Dec 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you very much for staying at our hotel.We are really pleased to hear your compliments about the location of our hotel and our staff.We look forward to seeing you again at Bespoke.
by A verified traveler
Posted 26 Nov 2024
Very clean and nice
Comment from Hotel Management
27 Nov 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you very much for staying at our hotel.We look forward to seeing you again at bespoke.
by A verified traveler
Posted 26 Nov 2024
Great location, great staff. Walkable to shopping streets. Right across Lawson and 7-11.
Wi-Fi is not the best. I had multiple issue during virtual meeting from both the lobby and our room.
Only 3 laundry machines available while there were multiple people trying to use them. The dryer doesn’t dry our clothes even after running 3 rounds of dryer. We ended up taking our clothes to nearby laundromat instead.
Comment from Hotel Management
26 Nov 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you very much for staying at our hotel.Thank you for your compliments about our hotel location and our staff.However, we apologize for the inconvenience regarding the dryer and Wi-Fi.We will work on improving them.Thank you for your nice feedback.
by A verified traveler
Posted 26 Nov 2024
Excellent hotel, beautiful lobby area and lovely staff.
Stayed 4 nights, super convenient location 15 minute walk roughly to Dotombori.
Comment from Hotel Management
26 Nov 2024 by BSPK HOTEL Shinsaibashi Front Desk, Hotel Management
Thank you very much for staying at our hotel.We are really pleased to hear your compliments about the location of our hotel and our staff.We look forward to seeing you again at Bespoke.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Front desk, Hotel Management
この度は当ホテルにご宿泊いただきありがとうございます。またのお越しをお待ちしております。
by A verified traveler
Posted 19 Nov 2024
Love that the property is modern and has a dedicated common area for hotel guests to dine or work.
Comment from Hotel Management
19 Nov 2024 by BSPK Front desk, Hotel Management
Thank you for staying with us. Glad you enjoyed spending time in our hotel.We are looking forward to seeing you again next time.
