Ratings based on 925 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by front kashihara, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. We would also like to thank you for taking the time to leave us a positive review. We will continue to strive to improve our services to make our hotel even more satisfying. We hope that you will use our hotel again in the future.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Reception Ito, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. We would also like to thank you for taking the time to leave us a positive review. We will continue to strive to improve our services to make our guests happy and to create a more satisfying hotel. All of our staff look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 13 Dec 2024
Very close to the stations and accessible.
Comment from Hotel Management
14 Dec 2024 by front thao, Hotel Management
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to improve our services to satisfy our customers. If you have another chance, we are looking forward to your visit.
by A verified traveler
Posted 4 Dec 2024
This hotel was just what I was expecting. Neat, clean, snd comfortable. The room was small, but I think standard size for Japan. The cafeteria for breakfast was a great choice. A simple yet yummy Japanese breakfast provided with lovely service.
Comment from Hotel Management
4 Dec 2024 by front thao, Hotel Management
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to improve our services to satisfy our customers. If you have another chance, we are looking forward to your visit.
by A verified traveler
Posted 3 Dec 2024
Extremely easy check in and check out procedure
Comment from Hotel Management
3 Dec 2024 by murakami, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. We would also like to thank you for taking the time to leave us a positive review. We will continue to strive to improve our services to make our hotel even more satisfying. We hope that you will use our hotel again in the future. Front Desk
by A verified traveler from Singapore
Posted 3 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Reception Shimoozono, Hotel Management
Thank you very much for staying at APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post. We will continue to improve our services so that our customers will be satisfied, and we will strive to create a hotel that will satisfy our customers. If you have the opportunity again, all the staff are looking forward to using our hotel.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by フロント, Hotel Management
この度はアパホテル〈大阪梅田〉をご利用いただき誠にありがとうございます。 またお忙しい中、高評価でのご投稿いただき重ねて御礼申し上げます。 今後ともお客様に喜んで頂けるようサービス向上目指して、よりご満足頂けるホテルづくり努めてまいります。また機会がございましたら当館のご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 1 Dec 2024
Luxury place, friendly staff, they received and shipped our luggage. We had a great stay.
Comment from Hotel Management
1 Dec 2024 by 村上, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. We would also like to thank you for taking the time to leave us a positive review. We will continue to strive to improve our services to make our hotel even more satisfying. We hope that you will use our hotel again in the future. Front Desk
by A verified traveler
Posted 29 Nov 2024
The noise of the train was orible
Comment from Hotel Management
29 Nov 2024 by front thao, Hotel Management
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you very much for taking the time to post your comments. Also, we apologize for the inconvenience caused by the noise. If you let us know before check-in, we may be able to guide you to a room with less noise if there are vacancies, so please let us know. If you have another chance, all the staff will be waiting for your use.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Front Desk HAGIHARA, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. We would also like to thank you for taking the time to leave us a positive review. We will continue to strive to improve our services to make our hotel even more satisfying. We hope that you will use our hotel again in the future.
