Ratings based on 989 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Love the location and staff service.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
One of our favorite hotels in Osaka. The hotel has a nice understated ambiance. The rooms are well-appointed and very clean. The staff is helpful and knowledgeable about the restaurants and directions to various venues. Adjacent to a beautiful park.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
I stayed for 3 nights at the end of my Japan trip. I stayed in a premium room so my experience was good as it meant lounge access with tea in the afternoon, drinks in the evening and free sauna/onsen use. I’d recommend going for that option
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024 on Hotels
3 out of 5
by A verified traveler

Posted 17 Sep 2024
Hotel is very old but ok. Not more than that. Non-smoking rooms still smell like smoke and there are no sockets around the bed. Check-in process took long.
5 out of 5
by A verified traveler

Well Worth A Stay.

Posted 10 Sep 2024 on Hotels
My 2nd stay at the ANA Crowne Plaza in Osaka. A slightly different room, although very nice, the bed wasn’t as comfortable as the previous room. The staff were very polite and helpful. The hotel has lots of facilities and standards are high. The breakfast is outstanding and excellent value. The hotel is ideally located for the many attractions in Osaka. As well as 5 mins away, from the nearby metro station (Yodoabashi). I would definitely recommend the ANA Crowne Plaza to stay.
5 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
A fantastic 3 night stay at the ANA Crowne Plaza, Osaka. From check in, to check out. I found all the staff to be very helpful and polite. My room was fine, a very comfortable bed, with a range of pillows. The daily room clean was very flexible. It was always a please going back into the room. I used the fitness room, which was mainly set up for CV workouts. I had the buffet breakfast, which was fresh, with an excellent selection of western and Japanese food and tasted lovely. The hotel is a 5 min walk from the nearest Metro station. I would have no hesitation in staying there again.
5 out of 5
by A verified traveler

Posted 2 Sep 2024
The breakfast was one of the best we had in Japan with a huge range. Very convenient location, 5 minute walk from station.
5 out of 5
by A verified traveler

Posted 2 Sep 2024 on Orbitz
Don’t listen to bad reviews just get a queen or king room with club access and you will hopefully love it as much as my family and I did. Everything was amazing I can’t wait to come back! Best Hotel for me in Osaka.
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Good breakfast buffet