Ratings based on 609 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Cleaning is literal bare minimum.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Ken, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Osage Beach - Lake of the Ozarks and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Jun 2024
The asphalt was very unsafe around the entrance
Comment from Hotel Management
26 Jun 2024 by Oniel , Hotel Management
Thank you Karen, for taking the time to write a review of your stay at the Red Roof Inn Osage Beach - Lake of the Ozarks. You indicated that you weren't comfortable with the secureness of the asphalt around the entrance. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 18 Jun 2024
Both lamps on each side of the bed did not work. Children running up and down the hallway. very loud.
Othet tan those things it wad a pleasant stay.
Comment from Hotel Management
21 Jun 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Cris. The staff and I at the Red Roof Inn Osage Beach - Lake of the Ozarks appreciate your 3/5 score following your stay. However, you stated that the noise mentioned, the faulty lamps and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Lety, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 16 Jun 2024
This facilty is years overdue for a facelift. The front doors were filthy!!! I could never recommend that anyone stay here.
Comment from Hotel Management
17 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Linda, Thank you for taking the time to tell us about your experience at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Thank you for sharing your concerns. Very truly yours,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 15 Jun 2024
Convenient location. Very noisy. Chintzy with towels. Had to turn in dirty towels to get clean towels. No cleaning service during three nights we were there. We had to pile out trash in hallway and ask for new trash bags.
Comment from Hotel Management
16 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Robin, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS regarding the convenient location. I do apologize for the noise disturbances caused along with the other issues mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Jun 2024
I will stay here again if I'm in the area.
Comment from Hotel Management
15 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Day, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Jun 2024
Stayed on Sunday June 2, 2024
We will not stay here again. Very run down. paint was peeling in many places. The front door to the place had the lock hanging off. Our room had the deadbolt, but the lock above it was missing the plate. The elevator made an odd noise, so we used the stairs the other times. The brown recluse spider in the shower was huge. And how hard is it to take a cloth and clean smudges off the door panels going in to the main lobby..and everywhere else. Very sloppy place. The breakfast was decent, I'll give them that credit. However.. we wont be back.
Comment from Hotel Management
14 Jun 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hello Rex,Thank you for your feedback after your experience with us at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS. I was disappointed to read your stay became less than ideal due to the peeling paint, the od sound from the elevator and the pest you encountered in the bathroom. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Jane, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OSAGE BEACH - LAKE OF THE OZARKS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
