Ratings based on 27 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
1.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Very nice hotel but it does need some updating. The staff was excellent and the room was very clean and tastefully decorated. We had a fabulous view of the lake.
Comment from Hotel Management
14 Nov 2024 by Jennifer, Hotel Management
Hi Donald, Thank you for your kind review. We are currently still making updates to many of our public areas and have more renovations planned for the future.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Jennifer, Hotel Management
Thank you Jeremy, for your kind words. We look forward to seeing you again in the future.
by A verified traveler
Posted 5 Nov 2024
Very easy access to the lake... decent boat ramp, staff was very courteous
Comment from Hotel Management
5 Nov 2024 by Jennifer, Hotel Management
Thomas, we thank you for your kind review. We hope to host you again in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Jennifer, Hotel Management
Thank you Trista for your kind review. We look forward to seeing you in the future.
by A verified traveler
Posted 26 Oct 2024
The room and furniture was in disrepair. Bathroom door didn’t close. Shower was the best part of the room. The air conditioner rattled and the TV went on and off intermittently. We used to stay here and it was really nice but recently has not been kept up well.
Comment from Hotel Management
26 Oct 2024 by Jennifer, Hotel Management
Angela,We apologize for your poor experience. We are in the process of updating furniture. I have made a maintenance request for the issues that you have reported. Thank you for letting us know.
by A verified traveler
Posted 23 Oct 2024
The room was very clean with new carpet. Shower was hot and had good water pressure. Staff was friendly. Hotel is away from the street with no road noise and safe area. Good value, would stay again.
Comment from Hotel Management
23 Oct 2024 by Jennifer, Hotel Management
Thank you for your kind review! We look forward to seeing you in the Future.
by A verified traveler
Posted 21 Oct 2024
I liked the window overlooking trees and hills. The room was comfortable. The walk-in shower had a step up to get into the shower, but did not have bars for safety.
Comment from Hotel Management
21 Oct 2024 by Jennifer, Hotel Management
Hi Carol, Thank you for your review. We were not in a handicap room that is why there were no bars for safety or roll-in shower. It was simply a shower without a bathtub. We apologize for the confusion.
by A verified traveler
Posted 21 Oct 2024
Property just ok. Couldn't operate tv channels. Asked front desk for assistance and said she didn't know how. Offered no other help. Refrigerator door did not close properly. Probably would not stay here again. Stayed here many years ago and it was a great place to stay then.
Comment from Hotel Management
21 Oct 2024 by Jennifer W, Hotel Management
Hi Kathy,Most of the rooms are now equipped with Smart TVs that many guests are finding challenging to operate. We are trying to find the best way to help our guests. We appreciate you letting us know about the refrigerator. This has been addressed and fixed .
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Jennifer, Hotel Management
Thank you for your review.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Jennifer, Hotel Management
Thank you for your review.
