Ratings based on 142 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Highly recommend. Amazing location
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by francesca, Hotel Management
Dear Sirs,Please let me know what was the problem in our hotel?
by A verified traveler
Posted 30 Sep 2024
Clean. Friendly staff. Quiet!
Comment from Hotel Management
8 Oct 2024 by Miriam, Hotel Management
I thank you.I'm happy that you enjoyed your stay with us.A cordial greeting.
by A verified traveler
Posted 24 Sep 2024
Staff were awesome! Room was clean! Great breakfast options! Loved staying here. Would definitely come back!
Comment from Hotel Management
8 Oct 2024 by Miriam, Hotel Management
Good morning, thank you for your review.I'm happy.A warm greeting.
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 1 Jul 2024
Great little hotel in the old town section walkable to everything. Best to park in the main parking lot outside of the old town section and use the escalators to get up the the old town. It's about a 20 minute walk to the hotel so we left our suitcases in the the car and packed our backpack with everything we needed for the stay. Room was small but not cramped...keep in mind the building is hundreds of years old! Window had shutters blocking view of the small street but if you gently raise the top shutter it will open out past the railing for a great view looking down the street. Very nice staff!
by A verified traveler
Posted 22 Jun 2024
The location is great, short walks to main piazza, shops, restaurants. Old hotel but clean. Obviously no capital in years. Staff is not trained in hospitality, aloof. They shut off our AC 1 hour before checkout on a hot day. They said it was so they cclean the rooms? Argued with us. Illogical but shows what their priorities are. Can't operate with 4 hour room turn time? Can't afford electricity? Left stickers on the front door claiming to have had Michelin ratings more than 10 years ago. Skimpy breakfast. Ran out of hard boiled eggs and would not replenish. Not we're not spoiled Americans. This property just doesn't get it.
by A verified traveler
Posted 3 Nov 2023
Perfectly located steps away from a main plaza
by A verified traveler from Key Biscayne
Posted 25 Oct 2023 on Orbitz
The property was very close to the center of town and about 6 minutes from the Duomo. The breakfast was provided. Very helpful staff
by A verified traveler
Posted 16 Sep 2023
Great staff & location to it all!
Comment from Hotel Management
25 Oct 2023 by francesca, Hotel Management
Dear Sirs,thnaks you so much for your review!.
