Ratings based on 16 Verified Reviews

4.9 out of 5
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Great location, friendly staff, delicious breakfast. Walking distance to city center and bus shuttle to ski resort or close by sky resort lift. Free pass to local swimming and spa club.
Comment from Hotel Management
5 Mar 2024 by Chiara, Hotel Management
Thank you!
4 out of 5
by A verified traveler

Nice stay. Low ceiling bathroom.

Posted 28 Feb 2024 on Hotels
Last minute trip for a couple. This was one of the last affordable options left, and we were overall very happy with our stay. Short 5 minute walk to town, and the lifts were not much further. Note: The bathtub in our room (I think room #33) had the roof slope directly above it making it impossible to stand up and shower. (showerhead was mounted below chest hight). I am not sure if this is common in other rooms or just the one we were at (I think we booked one of the last rooms. As mentioned it was last minute trip). We weren't fussed enough about it to mention to the staff, but guests should be aware that this exists.
Comment from Hotel Management
5 Mar 2024 by Chiara, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted 15 Sep 2023 on Hotels
This hotel is a great find. Perfect location with an excellent host. Very convenient to town and all the sites, easily accessible from public transportation. What more could you ask for.
Comment from Hotel Management
16 Sep 2023 by Chiara, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler

Posted 7 Aug 2023 on Hotels
Comment from Hotel Management
10 Aug 2023 by Chiara, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler from APO

Posted 5 Jul 2023 on Travelocity
Helpful owners and supportive staff that are multilingual
Comment from Hotel Management
6 Jul 2023 by Chiara, Hotel Management
Thank you
5 out of 5
by A verified traveler

Probably one of my favourite places

Posted 2 Jul 2023 on Hotels
Had a lovely room, very spacious. Nice little bathroom. Had a balcony aswell which was nice with amazing views of the mountains. Also a short walk into the centre. Had lovely customer service, I was given lots of info about the sounding area as it was my first time there. Also got given a free bus ticket thing which seamed pretty standard as I saw them everywhere but it was really nice. Was a lovely place
Comment from Hotel Management
3 Jul 2023 by Chiara, Hotel Management
Thank you very much for your very nice review!We work every day to make people happy!
5 out of 5
by A verified traveler from Miami

Posted 7 Feb 2023
Good location and good parking. Single rooms the right size and shower is very good.
Comment from Hotel Management
15 Feb 2023 by Chiara, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted 7 Aug 2022
Conveniently located within walking distance of anything to do in Ortisei. Run by friendly and dedicated staff. Excellent breakfast options in the morning.
Comment from Hotel Management
8 Aug 2022 by Chiara, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2021
5 out of 5
by A verified traveler

Storybook Fairytale Hotel

Posted 11 Sep 2021 on Hotels
This hotel is like living in a storybook fairytale. Combined with the village, the mountains, and the hotel, I felt like I was living in a fancy. This hotel has a perfect location and it’s perfectly clean. This is a family owned hotel. The mother and son I spoke with often. They delivers excellent service. This hotel will make you want to move to the mountains and live there forever.
Comment from Hotel Management
12 Sep 2021 by Chiara, Hotel Management
Dear Charles, Thank you so much for your nice words! It is very important for us to read those words! Thanks a lot and hope to see you again!!